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Windows XP Home Product Activation Issue After Boot Issues w/ Hard Drive Resolved RRS feed

  • Question

  • Windows XP Home Product Activation Issue After Boot Issues w/ Hard Drive Resolved..

     

    Hard Drive stopped booting .. started up and then hung.

    Did a Windows Repair (using OEM Windows XP Home upgrade CD) and restored OS back to an earlier restore point.  Now on bootup OS indicates 'there was an issue with the Windows Product Activation.. do you want to activate it now? .. Yes or No'  Answer Yes and OS goes out and searches hard disk for awhile and then proceeds to log User off.  Tried different dates re restore points -- same issue.

     

    Windows XP Home w/ SP2 OS was activated some time ago correctly before this issue.  OS does have IE7 upgrade (installed many months ago) but cannot uninstall IE7 from safe mode.  Has been no recent hardware changes.

     

     

     

     

    Sunday, June 17, 2007 9:34 PM

Answers

  • Koivulahti,

     

    If a repair reinstallation has not fixed the problem, then may I suggest that you back up and offload all data and then do a clean installation?

    Monday, June 18, 2007 1:40 PM
  • A new install of the OS may be the only recourse.

     

    However, that is a bit of work as the original OS was Windows ME and the upgrade was Windows XP Home.

     

    The data and programs are all there as per safe mode - the only issue is Windows Product Activation.  Installing XP Home over the existing install may work as well but not as well as the long method.

     

    The hard disk is only a 30 GB, so likely using another hard drive for the new OS install will be more ideal and then use the existing hard drive as a data slave.

     

    I will try one more OS repair and then revert to the same restore point before deciding on what to do.  Ideally a Windows Product Activation fix would be ideal -- somewhere, someone else has had this issue and perhaps a Microsoft resolve.

     

    Thanks.

     

    Monday, June 18, 2007 9:56 PM

All replies

  • Koivulahti,

     

    If a repair reinstallation has not fixed the problem, then may I suggest that you back up and offload all data and then do a clean installation?

    Monday, June 18, 2007 1:40 PM
  • I have same problem with one pc. PC got infested with viruses and stopped booting. I cleaned it and installed Windows repairing the old installation but now when I start PC it just says that this  Windows isn't activated and I should activate it. After that it logs in as user (atleast background changes) then it does something and then it just logs the user out and goes into login screen. And when I try to login it says again that this Windows needs to be activated and logins with user and logouts.

    I can get Windows up and running in safemode without network but I can't run Windows activation there.

    Monday, June 18, 2007 1:56 PM
  • Lamperi,

     

    Please follow the guidance Dan posted earlier. In turn please let us know if the solution has resolved your problem.

     

     

    Stephen Holm, MS
    WGA Forum Manager

     

    Monday, June 18, 2007 5:31 PM
  • A new install of the OS may be the only recourse.

     

    However, that is a bit of work as the original OS was Windows ME and the upgrade was Windows XP Home.

     

    The data and programs are all there as per safe mode - the only issue is Windows Product Activation.  Installing XP Home over the existing install may work as well but not as well as the long method.

     

    The hard disk is only a 30 GB, so likely using another hard drive for the new OS install will be more ideal and then use the existing hard drive as a data slave.

     

    I will try one more OS repair and then revert to the same restore point before deciding on what to do.  Ideally a Windows Product Activation fix would be ideal -- somewhere, someone else has had this issue and perhaps a Microsoft resolve.

     

    Thanks.

     

    Monday, June 18, 2007 9:56 PM
  • Same issue along with Product Activation that does not work when is safe mode.
    Monday, June 18, 2007 9:59 PM
  • Which Post?  There were several.  The one about supplying the WPA diag data or doing a new install of the OS?

     

    Monday, June 18, 2007 10:10 PM
  • Please post separately so it will be easier to follow.  Also this will allow us to provide individual attention to each customer.  Thank you.

     

    Stephen Holm, MS

    WGA, Forum Manager

    Tuesday, June 19, 2007 10:13 PM
  • Koivulahti,

     

     

    Please run a "chkdsk.exe /f c:" . Open the start button, all programs, accessories, command prompt and then type in this information.  Please reboot the machine after you run this command. This will fix any errors on the disk you may have.  If this doesnt repair the situation then I would recommend what Dan indicated earlier. Backup all your valuable data and completely install the OS and all applications. 

     

     

    Stephen Holm, MS

     

    Wednesday, June 27, 2007 12:57 AM
  • Lamperi,

     

    You mentioned repairing the old installation? I would have recommending completing wiping out the system, deleting the partitions and starting fresh. In turn this would help with virus infestions. THere could be a very strong chance there are viruses and/or spyware lurking but I can't confirm this. 

     

     

    Stephen Holm, MS

    Friday, June 29, 2007 1:25 AM
  • Koivulahti,

     

    I would recommend what Dan posted. It would too had to diagnose via the forum but possibly your hard drive could be  intermittently failing. Disconnect the IDE connection and install another drive. Next I would do a fresh install of windows along with antivirus. Then update the OS along with antivirus signatures. As you previously posted slave the two drives but don't forget to delete the OS off the old drive. Test the old drive before you trust it in saving data. 

     

     

    Stephen Holm, MS

    WGA Forum Manager 

    Friday, June 29, 2007 7:48 PM