Impossible to contact Microsoft RRS feed

  • General discussion

  • I am having a problem with the installation of a Microsoft update.  I sought help and got advice from Santosh (PCSAF.0000.EU.00.EN.STR.MUM.TS.1FL.PBA.00.WB@css.one.microsoft.com) under Case Reference Number: 1039732667.  The advice did not solve the problem and I have tried repeatedly to contact Santosh.  However I get the message that emails are not deliverable to that address.  I have also tried to email ukfeed@microsoft.com, as suggested at the bottom of Santosh's email, but that does not work either.

    Is there a way that I can respond to Santosh's email, please?

    Thank you,

    Wednesday, August 8, 2007 9:44 PM

All replies

  • Peter, sorry to read that you are having a problem with support. I assume that this is not anything to do with the security program, Windows Live OneCare? I'm going to move it to "off topic" and see if I can find out where you can follow up on this.



    Thursday, August 9, 2007 12:46 AM