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    Laptop with Vista Home Premium dropped. Error message when attempting to open, "Windows cannot open and will

    close".

    Used original upgrade disk to reboot. Asked to repair or re-install. Although repair was chosen, program was re-installed.

    Message said original Vista setup would be saved in 'WindowsOld' folder.

    Can we access that folder to retrieve lost data and if so - How? 

    Monday, March 3, 2008 3:16 PM

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    I'm sorry to read about the dropped PC. I strongly suggest that you consider replacing the hard drive and starting over, but that's my opinion. Your documents are located in another area for your user profile under \Users. The WindowsOld folder only contains the system files.

    You're off topic for this forum, which is dedicated to Windows Live OneCare. You may want to try the Microsoft Public newsgroups here: http://support.microsoft.com/newsgroups/Default.aspx

    -steve

    Friday, March 7, 2008 7:03 PM
    Moderator