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  • Question

  • I want to learn about microsoft's policy regarding the reinstallation of operating system.  For example, a customer brings me a computer that they would like restored to "like new" condition but no longer have their disks or, as most new computers are distributed, does not come with an OS resource disk but the original OS partition is destroyed. Where can i find information about reinstalling an OEM properly without violating Microsoft's licensing requirements?
    Tuesday, June 9, 2009 12:14 PM

Answers

  • The OEM license dies with the computer. If for instance you change the motherboard, the license is dead. If you change the hard drive, and reinstall the OS, you can still use the original license key without any problems. You do need to use an OEM disk to install it though, not necessarily the one that came with the OS, although beware that some media are bios locked to certain manufacturers.

    If you can supply a bit more information about the scenario, I can give you a yes no answer.
    MCDST
    MCITP - Enterprise Support Technician - Charter Member
    MCTS - Vista Configuration - Charter Member
    MCTS - Volume Licensing Specialist, Small and Medium Organizations - Charter Member
    MCITP - Consumer Support Technician
    MCTS - Windows Server 2008, Active Directory Configuration
    • Proposed as answer by Brian_Jones Wednesday, June 10, 2009 1:12 PM
    • Marked as answer by techinfo4me Monday, June 22, 2009 11:37 PM
    Tuesday, June 9, 2009 12:24 PM

All replies

  • The OEM license dies with the computer. If for instance you change the motherboard, the license is dead. If you change the hard drive, and reinstall the OS, you can still use the original license key without any problems. You do need to use an OEM disk to install it though, not necessarily the one that came with the OS, although beware that some media are bios locked to certain manufacturers.

    If you can supply a bit more information about the scenario, I can give you a yes no answer.
    MCDST
    MCITP - Enterprise Support Technician - Charter Member
    MCTS - Vista Configuration - Charter Member
    MCTS - Volume Licensing Specialist, Small and Medium Organizations - Charter Member
    MCITP - Consumer Support Technician
    MCTS - Windows Server 2008, Active Directory Configuration
    • Proposed as answer by Brian_Jones Wednesday, June 10, 2009 1:12 PM
    • Marked as answer by techinfo4me Monday, June 22, 2009 11:37 PM
    Tuesday, June 9, 2009 12:24 PM
  • I have read that the original OS license dies with the motherboard.  Particularly, my interest is focused on the reinstallation of the OS without the replacement of the motherboard, or addition of other components, such as in the case of a malware corrupted OS and the only fix is possibly a reinstall.

    The answer you offer answers my question regarding the use of a separate OEM but using the original license key.  Thank you for your time...
    Monday, June 22, 2009 11:52 PM