Accidental lockout? RRS feed

  • Question


    I was assisting a family member (not very computer literate) with installing a virus scanner and running it. This was going fine, and I preferred using SharedView for its ease in use.


    However, as I habitually press the Windows+L key combination to lock my local desktop, I was dismayed to find it merely seemed to lock me out of a long-running SharedView session I was controlling.


    I can get the family member to unlock the desktop (tomorrow, when it's a decent hour), but shouldn't the Windows+L combo stayed just on my computer? I'm pretty sure that it does with Remote Desktop...



    Tuesday, March 11, 2008 6:38 AM


  • Hi Alan,


    Thanks for reporting this issue.  We will consider addressing this in a future release.




    Monday, March 17, 2008 5:53 PM