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Windows XP denies access after successful activation RRS feed

  • Question

  • Hi,

     

    I have an unusual problem with Windows XP Pro SP2 activation that I am hoping you can help me with. My apologies if this posting is in the wrong forum.

     

    I am currently developing software on a PC running Vista Enterprise. I need to test the software in a clean Windows XP environment, and thought the Virtual PC solution the way to go.

     

    So, I downloaded and installed Virtual PC 2007 without problem. I have a current MSDN subscription, so I claimed my Product Key from the MSDN subscriptions site, and installed Windows XP Pro SP2 from an MSDN product CD, providing the product key when prompted.

     

    On logging on (as administrator) I was prompted to activate the newly installed Windows XP, and decided to do this over the internet. Upon confirmation of activation I pressed the OK key and to my surprise Windows XP then logged off automatically. On logging on again, Windows XP said that activation was required, but when I chose the option to activate over the internet again, Windows XP told me that it was already activated.

     

    I attempted to resolve the issue by (re)activating by telephone, and entered the given activation key in the seven on screen boxes. Again Windows XP accepted the activation key, and then promptly logged me off as soon as I clicked the OK button.

     

    So now I seem to be in a loop, when I log in I am told I must activate Windows XP, and if I try to skip the activation step I am logged out. If I attempt to activate, I am told that Windows XP is already activated, but still I get logged out. I can log on to safe mode without going through the activation step, but I cannot run the activation wizard in safe mode.

     

    I have checked the forums for reports of similar problems without luck. Any help would be appreciated.

     

    Steve G

     

    P.S.

    Have just noticed that my problem seems to be identical to the following recent posting:

     

    http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3254527&SiteID=25 

    Thursday, May 1, 2008 8:18 PM

Answers

  • Hi Lori,

     

    Thanks for the reply. However I have since resolved the problem. Upon checking my MSDN subscription, it appears that I claimed the Product Key for Windows XP Pro SP2 Edition K. I have re-installed Windows XP Pro SP2 using the original MSDN media, but this time claimed a slightly different Product Key, one without the "Edition K" suffix. This time the installation and product activation worked fine. The setup/install experience was also quite different. I was not forced to activate the product immediately, but had the usual 30 days grace. I activated immediately anyway to prove that it worked OK.

     

    I notice that in addition to the "plain" Windows XP Pro Version there are to extra editions "Edition K" and "Edition KN". Do you know what these editions represent?

     

    Thanks for the help,

     

    Steve G

    Tuesday, May 13, 2008 1:06 PM
  • stephengraham,

     

    Here are some kb articles for edition K and edition KN:

     

    http://support.microsoft.com/kb/922474

     

    http://support.microsoft.com/kb/922461/en-us

     

     

    It seems that these editions were for the Korean consumers (Republic of Korea).

     

     

    No problem! 

    Lori MS

    Tuesday, May 13, 2008 11:43 PM

All replies

  • stephengraham,

     

    Please also try this out:

     

    Some users, when they try to bring up the Product Activation window, the window either doesn't come up, comes up but displays a Fault Error,  comes up but the window is blank or they can't get to a point to bring up the window due to the Looping bug. 

    If you are experiencing any of these issues, please see this post for a possible fix for your issue: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1322791&SiteID=25

     

    I hope this helps!

     

    Lori MS

    Thursday, May 1, 2008 10:04 PM
  • Hi Lori,

     

    Thanks for the reply. However I have since resolved the problem. Upon checking my MSDN subscription, it appears that I claimed the Product Key for Windows XP Pro SP2 Edition K. I have re-installed Windows XP Pro SP2 using the original MSDN media, but this time claimed a slightly different Product Key, one without the "Edition K" suffix. This time the installation and product activation worked fine. The setup/install experience was also quite different. I was not forced to activate the product immediately, but had the usual 30 days grace. I activated immediately anyway to prove that it worked OK.

     

    I notice that in addition to the "plain" Windows XP Pro Version there are to extra editions "Edition K" and "Edition KN". Do you know what these editions represent?

     

    Thanks for the help,

     

    Steve G

    Tuesday, May 13, 2008 1:06 PM
  • stephengraham,

     

    Here are some kb articles for edition K and edition KN:

     

    http://support.microsoft.com/kb/922474

     

    http://support.microsoft.com/kb/922461/en-us

     

     

    It seems that these editions were for the Korean consumers (Republic of Korea).

     

     

    No problem! 

    Lori MS

    Tuesday, May 13, 2008 11:43 PM
  • Hi Lori,

     

    Thanks for the reply. I can understand why using a Product Key for a Korean edition of Windows XP with a non-Korean edition of Windows XP would cause activation problems. Something to be aware in future.

     

    Thanks again

     

    Steve G 

    Wednesday, May 14, 2008 5:47 AM