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marked as non-geuine, what does that mean? RRS feed

  • Question

  • my apparently non-genuine office suite is going to be marked as non-genuine in a few days. what does that mean? what is going to happen? something or nothing? is somebody going to invade my computer and disable something i bought in good faith? (and which works just fine by the way)

    regards,
    Saturday, March 28, 2009 4:09 AM

Answers

  • Hello TasmaniaShop,

    I posted this detailed response to your first thread:

    ****************************************************************
    Hi TasmaniaShop,

    Unfortunately, the installation of Office 2007 Pro Plus on your computer is nongenuine.  Please refer to this snippet of the report:

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 1.7.105.35

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3



    Here is a breakdown of the results.

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    Office Professional Plus 2007 is a Volume Licensing edition of Office 2007 not authorized for sale to individuals, and it was installed with a Volume Licensing Key that was generated by a pirating program known as a "key generator" or keygen for short.  In other words, the Volume Licensing Product Key used to install this copy of Office was made up by a pirating program that generates Product Keys that can unlock software; this Product Key was never an official, valid Product Key issued by Microsoft.

    Office 2007 Pro Plus http://office.microsoft.com/en-us/suites/FX101674101033.aspx is a superset of Office Pro 2007 tailored to corporate environments and has two programs that Pro does not, Communicator 2007 and InfoPath 2007.  Because of its corporate orientation Pro Plus leaves out Business Contact Manager.  In the US and UK it also leaves out Accounting Express; in other markets, Accounting Express is not part of either suite.  Office 2007 Pro Plus is only available thru Volume Licenses and is not sold at retail or in the retail packaging that you have:  http://office.microsoft.com/en-us/suites/FX101754511033.aspx

    You can confirm this by checking to see if you have Communicator 2007 and InfoPath 2007 installed.  (Or if not presently installed, were they on the list of programs available to be installed during Setup.)  And of course your box label would say "Outlook with Business Contact Manager" but there is no BCM available to be installed with Pro Plus.  That confirms that regardless of what the labels on the box and CD say, the CDs provided really have the "bits" for Pro Plus.

    Speaking of your CD, have a very close look at it and see if the hologram is actually embedded within the plastic of the CD, or is it a very thin label affixed to the top surface of the CD.  If a label, that would be yet another indicator of a counterfeit.  However, even CDs with holograms that are embedded can still be counterfeit, because there were reports that the plants that were making the real CDs during regular working hours were also making counterfeits after hours!  http://www.microsoft.com/presspass/press/2007/jul07/07-24CounterfeitingSyndicatePR.mspx  and http://www.chinalawandpractice.com/Article/1690154/Channel/9938/LARGEST-ANTI-COUNTERFEITING-RAID-EVER-TARGETS-FAKE-MICROSOFT-PRODUCTS.html


    IMO your first course of action should be to contact the seller of Office 2007 and inform them that you will be returning your software for a full refund because it is pirated software.  (Hopefully you paid with PayPal or a Credit Card.)  As an individual consumer, the seller should never have sold you a Volume Licensing edition of Office, and certainly should not have sold you any software with pirated "keygen" Product Keys.  DO NOT settle for getting another Product Key for Office that might work for a while---your seller has already cheated you once, and with people (unlike stocks!!!) past performance is a very good indicator of future performance.

    Once you have received your refund, please purchase your Office software from a name-brand, reputable local or online store.  Sadly, a huge percentage of Microsoft software sold at "auctions sites" is counterfeit.

    An alternate course of action is to submit a piracy report to Microsoft and send them your materials (the CDs, the packaging, etc).  If the materials are deemed to be "high quality," you may qualify for free replacements from Microsoft under the Genuine Office Complimentary Offer.  Please see the info at the FAQ:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EEPAC

    By the way, your situation is very similar to two other recent posters':

    http://social.microsoft.com/Forums/en-US/genuineoffice/thread/155acfc6-ad16-4b78-8a46-33df357a642d

    and

    http://social.microsoft.com/Forums/en-US/genuineoffice/thread/022f5f8f-6ae5-4da5-883e-229156a5bc4f
    Good Luck!
    **********************************************************


    Did you contact the seller to get a refund or to get Genuine software?
    Did you contact eBay and/or PayPal to report the seller or to initiate a complaint?
    Did you contact your credit card company?
    Did you think about filing a piracy report with Microsoft?


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 30, 2009 6:36 PM
    Monday, March 30, 2009 3:11 PM

All replies

  • Sunday, March 29, 2009 7:59 PM
  • Diagnostic has already been performed and i have already recieved your standard response.

    Please see the following thread for those details:
    Invalid Office Professional 2007
    TasmaniaShop Sunday, March 15, 2009 1:57:44 PM
    Last Reply Stephen HolmMSFTTuesday, March 17, 2009 12:38:57 AM


    I've looked at other threads, and i am not the only one who wants to know what 'marked as non-genuine' means, how it affects us, and whether or not we can simply continue working. Please answer the question.

    Monday, March 30, 2009 3:01 PM
  • Hello TasmaniaShop,

    I posted this detailed response to your first thread:

    ****************************************************************
    Hi TasmaniaShop,

    Unfortunately, the installation of Office 2007 Pro Plus on your computer is nongenuine.  Please refer to this snippet of the report:

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 1.7.105.35

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3



    Here is a breakdown of the results.

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    Office Professional Plus 2007 is a Volume Licensing edition of Office 2007 not authorized for sale to individuals, and it was installed with a Volume Licensing Key that was generated by a pirating program known as a "key generator" or keygen for short.  In other words, the Volume Licensing Product Key used to install this copy of Office was made up by a pirating program that generates Product Keys that can unlock software; this Product Key was never an official, valid Product Key issued by Microsoft.

    Office 2007 Pro Plus http://office.microsoft.com/en-us/suites/FX101674101033.aspx is a superset of Office Pro 2007 tailored to corporate environments and has two programs that Pro does not, Communicator 2007 and InfoPath 2007.  Because of its corporate orientation Pro Plus leaves out Business Contact Manager.  In the US and UK it also leaves out Accounting Express; in other markets, Accounting Express is not part of either suite.  Office 2007 Pro Plus is only available thru Volume Licenses and is not sold at retail or in the retail packaging that you have:  http://office.microsoft.com/en-us/suites/FX101754511033.aspx

    You can confirm this by checking to see if you have Communicator 2007 and InfoPath 2007 installed.  (Or if not presently installed, were they on the list of programs available to be installed during Setup.)  And of course your box label would say "Outlook with Business Contact Manager" but there is no BCM available to be installed with Pro Plus.  That confirms that regardless of what the labels on the box and CD say, the CDs provided really have the "bits" for Pro Plus.

    Speaking of your CD, have a very close look at it and see if the hologram is actually embedded within the plastic of the CD, or is it a very thin label affixed to the top surface of the CD.  If a label, that would be yet another indicator of a counterfeit.  However, even CDs with holograms that are embedded can still be counterfeit, because there were reports that the plants that were making the real CDs during regular working hours were also making counterfeits after hours!  http://www.microsoft.com/presspass/press/2007/jul07/07-24CounterfeitingSyndicatePR.mspx  and http://www.chinalawandpractice.com/Article/1690154/Channel/9938/LARGEST-ANTI-COUNTERFEITING-RAID-EVER-TARGETS-FAKE-MICROSOFT-PRODUCTS.html


    IMO your first course of action should be to contact the seller of Office 2007 and inform them that you will be returning your software for a full refund because it is pirated software.  (Hopefully you paid with PayPal or a Credit Card.)  As an individual consumer, the seller should never have sold you a Volume Licensing edition of Office, and certainly should not have sold you any software with pirated "keygen" Product Keys.  DO NOT settle for getting another Product Key for Office that might work for a while---your seller has already cheated you once, and with people (unlike stocks!!!) past performance is a very good indicator of future performance.

    Once you have received your refund, please purchase your Office software from a name-brand, reputable local or online store.  Sadly, a huge percentage of Microsoft software sold at "auctions sites" is counterfeit.

    An alternate course of action is to submit a piracy report to Microsoft and send them your materials (the CDs, the packaging, etc).  If the materials are deemed to be "high quality," you may qualify for free replacements from Microsoft under the Genuine Office Complimentary Offer.  Please see the info at the FAQ:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EEPAC

    By the way, your situation is very similar to two other recent posters':

    http://social.microsoft.com/Forums/en-US/genuineoffice/thread/155acfc6-ad16-4b78-8a46-33df357a642d

    and

    http://social.microsoft.com/Forums/en-US/genuineoffice/thread/022f5f8f-6ae5-4da5-883e-229156a5bc4f
    Good Luck!
    **********************************************************


    Did you contact the seller to get a refund or to get Genuine software?
    Did you contact eBay and/or PayPal to report the seller or to initiate a complaint?
    Did you contact your credit card company?
    Did you think about filing a piracy report with Microsoft?


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 30, 2009 6:36 PM
    Monday, March 30, 2009 3:11 PM
  • um, you still didnt answer the questions
    Tuesday, March 31, 2009 3:47 AM

  • ALOT of people want THESE questions answered, please answer them......

    my apparently non-genuine office suite is going to be marked as non-genuine in a few days. what does that mean? what is going to happen? something or nothing? is somebody going to invade my computer and disable something i bought in good faith? (and which works just fine by the way) , or can i just keep working?
    Friday, April 3, 2009 6:17 AM
  • this is an example of microsoft terrible service
    what is so difficult about answering a simple question?
    perhaps there is nothing difficult.

    maybe it's a secret?
    Monday, October 19, 2009 3:08 PM
  • Hello konstantinopolous,

    "Marked as Nongenuine" means that an additonal menu item will be added to the topline menu, and when this is clicked it will provide an online link to get more information on how to Get Genuine.

    There will also be some "nag screens" shown when an Office program is started.

    Not one byte of data will be lost or altered and not one bit of Office functionality will be lost.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, October 19, 2009 3:26 PM
  • great. thank you. wish you'd have responded to his question when he asked it.
    Monday, October 19, 2009 4:11 PM