locked
WGA....HELP!!! RRS feed

  • Question

  • I have done just about everything that I was told to do, even doing an uninstall on my Norton AntiVirus and a re-install, and I still can't get rid of that stupid message about I may be a victim of counterfeiting!!!!!!! I got WindowsXP already installed on my computer when I bought it!! There are a lot of  other things not working on my computer also, but I wasn't having any problems until today when I got that message. I have worked all day on this and I am no further this evening than I was this morning!!! Can someone please HELP me??????
    Friday, August 11, 2006 2:03 AM

Answers

All replies

  • Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is tell us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Friday, August 11, 2006 2:08 AM
  • Can you tell me where I can find clipboard after I copy it there?
    Friday, August 11, 2006 2:50 AM
  • Validation Info:
    Genuine validation status: Genuine
    Product Key:
    Windows Product I D: 55277-OEM-2111907-00105
    Windows Product ID Type" 2
    Windows License Type: OEM SLP
    Windows OS Version: 5.1.2600.2.00010300.2.0.hom
    Download Center Code: 8NMBY5
    ID: 78ad437-s33e-4a07-95d2-ec85ad99b577
    Administrator:  Yes
    AutoDial: No
    Registry:0x0
    WGA Version Registered: 1.5.540.0
    Signature Type: Unknown
    Validation Diagnostic:

    COA info: It is Windows XP Home Editon
    It has Windows XP Home Edition in black lettering with Gateway below it in black lettering.

    Friday, August 11, 2006 3:17 AM
  • Please follow the instructions displayed under "Resolution" in the following Microsoft Knowledge Base Article: Detecting digital signing issues in Windows XP: http://support.microsoft.com/Default.aspx?kbid=813442
    Friday, August 11, 2006 12:53 PM
    Moderator
  • Thanks for the info, unfortunately it didn't work. I am still getting the same message that my copy of windows could be counterfeit. Is there anyone out there that can help me? Maybe even walk me through all the steps?   PLEASE????????
    Friday, August 11, 2006 1:26 PM
  • Friday, August 11, 2006 2:19 PM
    Moderator