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    Hello.

    I have to map some default fields (mobilephone in Lead and phonenumber in PhoneCall), but I can not find a "mapping" button in entity settings (screen below). How can I create a mapping between these two fields?

    Thanks!

    Monday, March 3, 2014 1:53 PM

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    This could be because PhoneCall/Activities being treated differently. The OOB relationship doesn't provision for mapping.  Alternatively, you could use a JScript or plugin for the mapping.

    If my response helps you in finding your answer then please click 'Mark as Answer' and 'Vote as Helpful'

    • Proposed as answer by Minal Dahiya Tuesday, March 4, 2014 12:38 AM
    • Marked as answer by justiddqd Wednesday, March 5, 2014 6:47 AM
    Monday, March 3, 2014 9:53 PM
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    Hi,

        Mamatha is correct. As this is OOTB relationship, it is not possible to add mapping information. You can however create a new relationship between the entities and add mapping information there.


    Hope this helps.
     
    -----------------------------------------------------------------------
     Minal Dahiya
    blog : http://minaldahiya.blogspot.com.au/

     
    If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"

    • Marked as answer by justiddqd Wednesday, March 5, 2014 6:47 AM
    Tuesday, March 4, 2014 12:37 AM

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