Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
i can't activate my windows 7 please help.... i put my product key that came with my laptop RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
    Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
    Windows Product ID: 00359-112-0000007-85666
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {644DB6D0-F096-4494-AD92-4C19FF838A94}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{644DB6D0-F096-4494-AD92-4C19FF838A94}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85666</PID><PIDType>5</PIDType><SID>S-1-5-21-3011407473-1583416982-2849488829</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.33</Version><SMBIOSVersion major="2" minor="4"/><Date>20090831000000.000000+000</Date></BIOS><HWID>D4BA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-000000-00-1033-7600.0000-0402010
    Installation ID: 005731922760871291872714738605602990870574182315680931
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XM76F
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 4
    Trusted time: 3/21/2010 8:03:03 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 3:3:2010 08:32
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEA6GFuNzbolhN6f+qOmMGKiU6Jbnga6EbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      DMAR           
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm

     

    • Moved by Carey FrischMVP, Moderator Monday, March 22, 2010 6:20 PM Moved to more appropriate forum category (From:Windows Vista Validation Issues (Windows Vista))
    Monday, March 22, 2010 3:08 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Actually it is not an OEM key, wasn't leaked and isn't blacklisted, it is a keyless install key (the default key used if you decline to enter a key and run for the 30 day grace period). To the OP, if you have the original retail key you only need to install that key under system properties and activate it and all should be well. Press the win-key and pause at the same time, scroll to the bottom of the system properties page, look for "change product key" click it, insert your key that came with your copy of windows and hit enter.

    All of that is assuming you have a full retail version of windows, if you bought an upgrade then you MAY have to reinstall from within windows for the key to be accepted, insert the key during instal to avoid this problem.

     

    Thanks

    Carl

    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    • Marked as answer by Darin Smith MS Wednesday, March 24, 2010 8:35 PM
    Tuesday, March 23, 2010 4:19 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi there galvardo.

    I just found out that your OEM was a leaked serial key and probably blacklisted. here is the search results from google. http://www.google.com.ph/#hl=tl&q=74XYM-BH4JX-XM76F&meta=&aq=f&aqi=&aql=&oq=&gs_rfai=&fp=c46fb7cf8703c27c

    now the only way to solve this is to first coordinate with the dealer of your laptop and the support of HP.

    you can also try to go to http://microsoft.com/genuine to validate your installation.

    Tuesday, March 23, 2010 3:46 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Actually it is not an OEM key, wasn't leaked and isn't blacklisted, it is a keyless install key (the default key used if you decline to enter a key and run for the 30 day grace period). To the OP, if you have the original retail key you only need to install that key under system properties and activate it and all should be well. Press the win-key and pause at the same time, scroll to the bottom of the system properties page, look for "change product key" click it, insert your key that came with your copy of windows and hit enter.

    All of that is assuming you have a full retail version of windows, if you bought an upgrade then you MAY have to reinstall from within windows for the key to be accepted, insert the key during instal to avoid this problem.

     

    Thanks

    Carl

    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    • Marked as answer by Darin Smith MS Wednesday, March 24, 2010 8:35 PM
    Tuesday, March 23, 2010 4:19 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    oh thanks for the correction carl. ;)
    Tuesday, March 23, 2010 5:46 PM