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Windows not genuine. started randomly.

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All of a sudden this started, ASUS U50F with Windows 7. usually has a black background at startup. says Build 7601/windows is not genuine in bottom right corner. here is the report. im not really sure what to look at in the report any clues would be helpful. i also went here http://support.microsoft.com/kb/2008385 and tried the methods suggested but i couldnt even use the command provided (rsop.msc) as it is invalid. please advise. thank you!Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 50Cached Online Validation Code: 0x0Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTRWindows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=Windows Product ID: 00359-OEM-8992687-00007Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7601.2.00010300.1.0.003ID: {DDE470E8-5926-476B-9381-AD9DB8229F02}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture: 0x00000009Build lab: 7601.win7sp1_gdr.110622-1506TTS Error:Validation Diagnostic:Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 100 GenuineMicrosoft Office Home and Student 2007 - 100 GenuineOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{DDE470E8-5926-476B-9381-AD9DB8229F02}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-778362422-835632429-3476846942</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>U50F</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>U50F.203</Version><SMBIOSVersion major="2" minor="6"/><Date>20091203000000.000000+000</Date></BIOS><HWID>F8D33A07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C274BAA33BDA716</Val><Hash>UKpfAB2c2Lc6eG/5wHpmAXiOYvM=</Hash><Pid>81602-907-8285874-68021</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium editionDescription: Windows Operating System - Windows(R) 7, OEM_SLP channelActivation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64Application ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009Installation ID: 108804943776679504734970006721538892428451513612002050Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: 9YQTRLicense Status: NotificationNotification Reason: 0xC004F057.Remaining Windows rearm count: 3Trusted time: 12/15/2011 10:24:25 AMWindows Activation Technologies-->HrOffline: 0x00000000HrOnline: 0x00000000HealthStatus: 0x0000000000000000Event Time Stamp: 10:31:2011 20:40ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:HWID Data-->HWID Hash Current: MgAAAAIAAQABAAEAAQABAAAAAwABAAEA6GHgYRU/bPDsSMATorx39hLWYArStIJsXF0=OEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yes, but no SLIC tableWindows marker version: N/AOEMID and OEMTableID Consistent: N/ABIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC _ASUS_ NotebookFACP _ASUS_ NotebookDBGP _ASUS_ NotebookHPET _ASUS_ NotebookMCFG _ASUS_ NotebookECDT _ASUS_ NotebookSSDT PmRef CpuPmDMAR INTEL CP_DALEThursday, December 15, 2011 4:36 PM
Answers
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It is Best Buy's responsibility to fix it right. Take it back and make them fix it. The product key was assigned not by Microsoft but by Asus. OEM copies of Windows are the responsibility of the OEM. The computer is out of warranty, however, so your best chance is to get Best Buy to make good on their repairs.
The COA product key on the label does not depend on the BIOS and should work if all that is wrong is the BIOS update. Use a magnifying glass to make sure you are reading the characters correctly and watch out for B and 8.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Edited by CbarnhorstEditor Saturday, December 17, 2011 2:18 AM
- Marked as answer by Darin Smith MS Monday, December 19, 2011 9:43 PM
Saturday, December 17, 2011 2:16 AMAnswerer
All replies
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OEM SLP copies of Windows like yours need to link with the SLIC table in the BIOS in order to remain activated. The manufacturer has provided a back up product key for when this fails. Find the COA sticker affixed to the bottom of your computer or in the battery compartment. Copy the product key. Click Start, type "slui.exe 3" and hit Enter. Follow the instructions.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Thursday, December 15, 2011 9:21 PMAnswerer -
thank you for the help. but unfortunately, when i enter the product key, it says it is invalid. i triple checked it and no luck. it looks to be the only product key on the computer. i have reason to believe that best buy messed it up, seeming as i was having some battery charging issues. when i got it back they said they had upgraded or updated the bios. which in turn made more problems with the battery, and now, roughly 30 days later my computer gives me an illegitemate copy of windows message. is there a way to obtain a new legit product key from microsoft or asus with having to pay for it?Saturday, December 17, 2011 2:00 AM
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It is Best Buy's responsibility to fix it right. Take it back and make them fix it. The product key was assigned not by Microsoft but by Asus. OEM copies of Windows are the responsibility of the OEM. The computer is out of warranty, however, so your best chance is to get Best Buy to make good on their repairs.
The COA product key on the label does not depend on the BIOS and should work if all that is wrong is the BIOS update. Use a magnifying glass to make sure you are reading the characters correctly and watch out for B and 8.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Edited by CbarnhorstEditor Saturday, December 17, 2011 2:18 AM
- Marked as answer by Darin Smith MS Monday, December 19, 2011 9:43 PM
Saturday, December 17, 2011 2:16 AMAnswerer -
ok thanks, i will probably have to go and have a friendly chat with them. so does upgrading the bios sound like a likely cause for this problem?Saturday, December 17, 2011 2:40 AM
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Found out that I was typing the code wrong after all thanks to my brilliant fiance. She found a misread letter on the code and fixed the computer.Saturday, December 17, 2011 2:56 AM
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That seems to have led to the problem. Since the COA product key solved it I see no reason to pursue because of the activation problem. I would use the Asus forums to see how others have dealt with the battery issue. The Asus forums can be slow sometimes but that is your best bet. You can also use the Answers forum at
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware?tab=all
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Saturday, December 17, 2011 4:29 AMAnswerer