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CRM 2011 - How to Enable 'Add New' in Subgrid Ribbon on Inactive Record? RRS feed

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    In our CRM 2011 Organzation, entity A has a 1:N relationship to entity B.  According to the business process, after entity A is set to a state of Inactive,  entity B records are associated with the Inactive entity A. 

    When the form of Inactive entity A is opened, all the ribbon buttons - including the 'Add New Entity B' - are disabled.

    Is there a way to enable 'Add New Entity B' button on the entity A form when the entity A record is Inactive?

    Thursday, November 27, 2014 8:57 PM

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    CRM doesn't allow inactive records to be updated using the UI. (though you can do so using the sdk)

    If your business requires the record to be non-editable at some stage but needs to add entity B records using UI then you could disable the fields on the form instead of deactivating it.

    If my response helps you in finding your answer then please click 'Mark as Answer' and 'Vote as Helpful'


    Thursday, November 27, 2014 11:21 PM
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    Thank you very much for the reply.  So, just to be certain, there is no supported mechanism to enable out-of-the-box ribbon buttons on an in-active record?

    Thank you again!

    Friday, November 28, 2014 3:44 PM