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i want genuine gone!!! RRS feed

  • Question

  •  I want this genuine software thing off my computer now 
    My computer is fine
    Do not reply and tell me it can't be deleted
    I WANT IT DELETED MY COPY OF WINDOWS IS GENUINE!!!!!!!!!!!!
    Thursday, September 4, 2008 8:19 AM

Answers

  • Helenyingzhou,

    Genuine Microsoft software is published by Microsoft, properly licensed, and supported by Microsoft or a trusted partner. By using genuine Microsoft software, you can be confident that your software is legitimate and fully supported by Microsoft. Microsoft is working to protect consumers against counterfeit and pirated software. In order to better serve you, as each individual user has different needs, please provide to us more details concerning the Microsoft Genuine Software you are using. Is there something malfunctioning? What is the scenario? What is the name of the software experiencing issues? We may need you to run a Microsoft Genuine Diagnostics Tool to help troubleshoot your issue.

    The Windows Genuine Advantage (WGA) program forum does not support the removing or uninstalling of Windows Genuine Advantage software.

    For more information, please feel free to browse the following link:

    http://www.microsoft.com/genuine/About.aspx?displaylang=en

    Thank you for visiting the WGA program forum.

    Rick, MS

    • Marked as answer by RickImAPC Thursday, September 4, 2008 2:51 PM
    Thursday, September 4, 2008 2:42 PM

All replies

  • Helenyingzhou,

    Genuine Microsoft software is published by Microsoft, properly licensed, and supported by Microsoft or a trusted partner. By using genuine Microsoft software, you can be confident that your software is legitimate and fully supported by Microsoft. Microsoft is working to protect consumers against counterfeit and pirated software. In order to better serve you, as each individual user has different needs, please provide to us more details concerning the Microsoft Genuine Software you are using. Is there something malfunctioning? What is the scenario? What is the name of the software experiencing issues? We may need you to run a Microsoft Genuine Diagnostics Tool to help troubleshoot your issue.

    The Windows Genuine Advantage (WGA) program forum does not support the removing or uninstalling of Windows Genuine Advantage software.

    For more information, please feel free to browse the following link:

    http://www.microsoft.com/genuine/About.aspx?displaylang=en

    Thank you for visiting the WGA program forum.

    Rick, MS

    • Marked as answer by RickImAPC Thursday, September 4, 2008 2:51 PM
    Thursday, September 4, 2008 2:42 PM
  • Helenyingzhou,

    Please follow these simple steps to get assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is to look on the computer or in the materials that came with the computer to see if you have a Certificate of Authenticty (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering? 

    4.  DO NOT post the Product Key printed on the CoA.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, September 6, 2008 6:05 PM
  • Too bad i found a way to delete it.
    Hah in ur face!!!!
    Sunday, September 14, 2008 3:56 AM