Hello All. This was a blocker at my customer. We discovered that ZSCALER was blocking the download and we couldn't get past the "Buy" field in the template deployment from the marketplace. The test was to get off the company network onto the guest
wifi and it worked. The permanent fix was to ensure that the ZSCALER root certificate was installed into the Firefox browser, which hadn't been done previously on some machines. Here are the instructions for doing that, that I wrote up.
1.
Open
CERTMGR.MSC by pressing the Windows Key + R
2.
Navigate to
Trusted Root Certificates > Certificates
3.
Select the
Zscaler Root CA certificate with an expiration date of 5/5/2042
4.
Right-click the certificate and select
All Tasks > Export
5.
Click
Next twice and click Browse to save the certificate to your desktop.
6.
Click
Next, Finish and OK
7.
Open
Firefox and click the menu in the upper right hand corner
8.
Click
Advanced on the lower left and then Certificates along the top right
9.
Click
View Certificates and then click
Import
10.
Browse to the certificate you saved above, Select it and click
Open
11.
Click the checkbox for
Trust this CA to identity websites and then click OK twice
12.
Go to
https://www.google.com
a.
If you access the site successfully, it worked
b.
If you get the "Your connection is not secure" warning, check the steps above and correct
