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Is Remote Desktop Connection supported? RRS feed

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    When I had WHS V1, I could access my server's desktop from within my home by using Remote Desktop Connection from my Windows 7 Home Premium computer.  Now when I try the same connection from the same computer to WHS 2011 I get an error message that says, "The connection was denied because the user account is not authorized for remote login."  From within the WHS 2011 Dashboard, in Users, I see I've given myself, (Allowed) Remote Web Access.  I suspect that's not what the error message referrs to but I'm not 100% sure.  How can I use RDC to access my WHS 2011 and manage it like I did before.  The hardware is an HP EX495 so RDC is the only way I can get into the machine, that I know of.

    Thanks,

    Chuck

    Chuck
    Wednesday, August 31, 2011 7:47 PM

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    tl;dr: Use the Administrator account, and the dashboard password.

    Without changes made outside the dashboard, only the server's Administrator account has remote desktop access to the server. (This is the account which runs the Dashboard, which is run as a RemoteApp from the server).

    In V1, if you changed another user to have the required privileges, you would no longer be able to log in to the Remote Access web site, somcething Microsoft did as a security measure. I don't know if they continued that for Windows Home Server 2011, but I also wouldn't grant another user those privileges in the first place. :)

    I'm not on the WHS team, I just post a lot. :)
    • Proposed as answer by Ken Warren Wednesday, August 31, 2011 8:30 PM
    • Marked as answer by Ken Warren Thursday, September 1, 2011 12:33 AM
    Wednesday, August 31, 2011 8:29 PM

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  • Question
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    1
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    tl;dr: Use the Administrator account, and the dashboard password.

    Without changes made outside the dashboard, only the server's Administrator account has remote desktop access to the server. (This is the account which runs the Dashboard, which is run as a RemoteApp from the server).

    In V1, if you changed another user to have the required privileges, you would no longer be able to log in to the Remote Access web site, somcething Microsoft did as a security measure. I don't know if they continued that for Windows Home Server 2011, but I also wouldn't grant another user those privileges in the first place. :)

    I'm not on the WHS team, I just post a lot. :)
    • Proposed as answer by Ken Warren Wednesday, August 31, 2011 8:30 PM
    • Marked as answer by Ken Warren Thursday, September 1, 2011 12:33 AM
    Wednesday, August 31, 2011 8:29 PM
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    Great response Ken, as usual.  Simple solution - it worked.

    Thank you for your great support!

    Chuck

    Chuck
    Wednesday, August 31, 2011 8:46 PM
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    Thanks - solved my access problem too !
    Tuesday, June 5, 2012 4:03 PM