Not all images appearing when running ImageRequest

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  We are currently working to fix an issue on the image backend that could explain the problem you are seeing - the latencies of a part of the system are much higher than they should be.

  It should all be normal within 24 hours.

   

  HTH

   

  --Alessandro

  Tuesday, December 2, 2008 11:48 PM
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  Hi Alessandro

  Has the problem been fixed, as i'm still getting the same problem.

   

  Regards

  George

  Wednesday, December 3, 2008 10:56 PM
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  Just escalated to the image search team. This is not right.

   

  Sorry

   

  --Alessandro

  Thursday, December 4, 2008 9:13 AM
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  Hi Alessandro

  Just uploaded to one of my live websites and tried there, still the same problem, if you need the domain name to see the problem, just let me know.

  George

  Thursday, December 4, 2008 11:05 AM
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  That would actually help a lot. Could you please let me know the domain where to see a consistent repro?

   

  Thanks

   

  --Alessandro

  Thursday, December 4, 2008 9:56 PM
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  Hi Alessandro

   

  The domain is 'now removed' if you select images and enter pooley bridge(top left of page), on the 1st page you will see some images not appearing, if you enter hotels, on the 3rd page some images are not appearing, disneyworld on the 3rd page images are not appearing.

   

  If on your search you get a: 'Sorry an error has occured' message, just re-enter your search and the results will appear.

   

  The error is caused by  'NullReferenceException' but on a retry images appear.

   

  This website is just a test website and as such not a fully working site.

   

  Regards

  George

   

  Thursday, December 4, 2008 10:54 PM
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  George,

   

  We found something fishy in your website's results.

  There seems to be a problem with the XML decoding of the built-in entities.

   

  If you use the SOAP or XML interfaces of our API, you need to translate the five built-in entities of XML,

  • & for &
  • &lt; for <
  • &gt; for >
  • &quot; for "
  • &apos; for '

  it looks that your code uses the URL of the thumbnails as-is, and that contains often an "&amp;" that was not translated to a "&". That would explain why you get consistent 404s on those resources.

   

  Please look into that and let me know if this fixes the problem

   

  HTH

   

  --Alessandro

   

  Friday, December 5, 2008 5:18 AM
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  Hi Alessandro

  Thanks that fixed the problem, had you use .Replace("","") on the specails characters as for some reason

  HttpUtility.UrlDecode was not doing the job.

  Regards

  George

  Friday, December 5, 2008 8:08 AM
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  Actually UrlDecode did do its job.

  The problem in this case is that the decoding that you need to do at this level is XML decoding, not url unescaping - it is effectively a different operation.

   

  HTH

   

  --Alessandro

  Saturday, December 6, 2008 6:16 PM
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  Hi Alessandro

   

  Thanks, this opens up a further question, i'm using SOAP, how would i use XML decoding in this case, as my code is:

  string checkForNullsInMediaURL = MSNImageResults.Thumbnail.Url;

  imageResult.SearchImageMediaURL = (checkForNullsInMediaURL ?? "").ToLower().Replace("&amp;", "&").Replace("&lt;", "<").Replace("&gt;", ">").Replace("&quot;", "\"").Replace("&apos;", "'"); as

  HttpUtility.UrlDecode was not changing &amp; to & etc

   

  Do you have a link i could read up on this.

   

  Regards

  George

  Saturday, December 6, 2008 11:06 PM