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why pay twice? RRS feed

  • Question

  • Being on a very tight budget I have built my sons PC over a few months and bought an Oem version of XP Pro - still sealed, coa intact, original disk, etc.
    It installed fine, and accepted the license key.
    After updating to sp2 we are now told the license I bought is a volume license (nothing on my oem packet suggests this, so how come MS think this?) and I need to pay a further £90 odd pound to get this PC properly licensed. I simply cannot afford to - if I could, do you think I would buy a part every couple of months and assemble after a year of collecting the hardware? If I could financially, I would buy a PC from a hardware manufacturer.

    I bought that license in good faith. I am not a criminal - I don't wish to be treated as one.
    Can I have this license reset? who do I call? I simply don't understand what I have done wrong.

    Many thanks for reading this,

    Sarah
    Wednesday, May 27, 2009 8:27 PM

Answers

  • Hello Sarah,

    Thank you for visiting our forum and providing us with the MGA results. As you know the Windows XP product key is a now blocked Volume Licensing Key or "VLK". Sarah where did you actually purchase this copy of Windows XP at? It appears whoever sold you Windows did not sell you a valid/genuine version of Windows. First have you tried to visit the purchasing store and let them know what you are experiencing? If not you could visit them and identify the problem with what you were sold and request your monies returned or to provide you with a genuine version. Unfortunately there are unscrupulous people who take advantage of others. Sarah I highly recommend you to please file a piracy report by visiting http://www.microsoft.com/piracy. You will see information located @ the top left corner. Follow the steps and provide them with as much physical detail as you can remember. You may be eligible for a complimentry copy of Windows if it meets the critera as a high copy counterfiet. Next visit http://www.howtotell.com.  Please compare what you purchased against what you see here. Unfortunately piracy isn't just within the software industry it occurs with other commodities as well.


    Take care and hopefully this will help you.


    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Thursday, May 28, 2009 12:49 AM
    Thursday, May 28, 2009 12:49 AM

All replies

  • hope this works... heres my report...

    Diagnostic Report (1.9.0006.1): -----------------------------------------

    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-X9QRG-J4B2Y-GR2TT
     Windows Product Key Hash: e4v9dTiQqKvmnq/BmmK2cLi6jqE=
    Windows Product ID: 55274-640-2449187-23485
     Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {394AD1C0-F9E7-4917-A011-3CC739F8ED95}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
     File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
     OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
     Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
     Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
     Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: {394AD1C0-F9E7-4917-A011-3CC739F8ED95}1.9.0006.15.1.2600.2.00010100.2.0.prox32*****-*****-*****-*****-GR2TT55274-640-2449187-234851S-1-5-21-861567501-343818398-725345543A32GA32GV11CAmerican Megatrends Inc.080012 20070813000000.000000+000CBA73BD70184C06D08090409Pacific Standard Time(GMT-08:00)03 109

     Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 19BBC:Elitegroup Computer Systems Co Ltd
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A
    Wednesday, May 27, 2009 9:12 PM
  • Hello Sarah,

    Thank you for visiting our forum and providing us with the MGA results. As you know the Windows XP product key is a now blocked Volume Licensing Key or "VLK". Sarah where did you actually purchase this copy of Windows XP at? It appears whoever sold you Windows did not sell you a valid/genuine version of Windows. First have you tried to visit the purchasing store and let them know what you are experiencing? If not you could visit them and identify the problem with what you were sold and request your monies returned or to provide you with a genuine version. Unfortunately there are unscrupulous people who take advantage of others. Sarah I highly recommend you to please file a piracy report by visiting http://www.microsoft.com/piracy. You will see information located @ the top left corner. Follow the steps and provide them with as much physical detail as you can remember. You may be eligible for a complimentry copy of Windows if it meets the critera as a high copy counterfiet. Next visit http://www.howtotell.com.  Please compare what you purchased against what you see here. Unfortunately piracy isn't just within the software industry it occurs with other commodities as well.


    Take care and hopefully this will help you.


    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Thursday, May 28, 2009 12:49 AM
    Thursday, May 28, 2009 12:49 AM