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NO Traffic from MSN -Google & Yahoo are OK RRS feed

  • Question

  • Our website www.keepsakes-etc.com gets zero traffic from MSN Live search.  We get great traffic from the other 2 major engines.  We have about 2,000 pages and have been on the net since January 2000.

     

    I have been utilizing the Live Search Webmaster tools and everything looks good. But - still no traffic.  We are a Yahoo Store and the sitemap is created by Yahoo www.keepsakes-etc.com/sitemap.xml  - We have this sitemap in Live Search webmaster tool - I wonder if this is the problem.

     

    When I type keepsakes-etc  or Keepsakes Etc in live search a lot of the sites that link to me come up, but our site does not.

     

    Any help would be appreciated – I must have done something wrong.

     

    Kind regards,

    Bob

    Thursday, January 24, 2008 5:46 PM

Answers

All replies

  • Jeremiah Andrick

    Can you comment on my post - I would appreciate your guidance.

    Thnk you,
    Bob
    Monday, January 28, 2008 8:47 PM
  • I seem to have the same problem. WikiJob,
    Tuesday, January 29, 2008 10:35 AM
  • I seem to have the same problem. WikiJob, receives thousands of visitors from google daily and doesn't fair too badly on yahoo either. I wouldn't expect similar levels on traffic from live, but I would expect maybe 10% of our visitors (which would still be potentially dozens or hundreds daily) to come to our site from Live.

    For some reason, it doesn't seem to deep index the site, and only ever seems to store about 5 pages at random in it's index.

    I've got the sitemap set up in the robots.txt and everything is done by the book; it's a mystery!

    Any tips or advice would be most welcome!

    Thanks,
    Chris.
    www.WikiJob.co.uk
    Tuesday, January 29, 2008 10:40 AM
  • With over 2,200 pages I get a high level of visitors from the other two major engines.  I don't expect to get thousands of visitors from Live Search today. 

    One day Live Search will compete with Google for the top spot and I want to be included.

    My site is Keepsakes Etc and when I search for keepsakes-etc in Live Search I don't show up any where.

    When I look at my Live Search Webmaster tool it indicates that I have 232 pages indexed.

    This is a mystery - not easily solved.

    HELP!!!!
    Tuesday, January 29, 2008 11:53 AM
  • I read a Blog Entry by Jeremiah Andrick, Program Manager – Live Webmaster Team.
    He talks about the Live Search Penalty Box and how to get out of it.

    Can I determine if Keepsakes Etc is in the penalty box?

    Thanks
    Bob
    Tuesday, January 29, 2008 12:09 PM

  • You heard it here first!!!!


    One day Live Search will compete with Google for the top spot and I want to be included.

    Microsoft to purchase Yahoo......

    Bob
    www.keepsakes-etc.com
    www.simply-bags.com

    Saturday, February 2, 2008 12:32 PM
  • Bob,

     

    Looking at this I ran a simple test query.  The one you mention.

     

    http://search.live.com/results.aspx?q=keepsakes+etc+&form=QBRE

     

    And you came up first.  Looking at your backlinks if you want to maintain this position, you need to get better ranking more authoritative backlinks.

     

    For more information read:

    http://blogs.msdn.com/webmaster/archive/2008/01/11/i-m-not-ranking-in-live-search-what-can-i-do.aspx

     

    Jeremiah

     

    Monday, February 4, 2008 1:29 AM
  • Bob,

     

    Looking at this I ran a simple test query.  The one you mention.

     

    http://search.live.com/results.aspx?q=keepsakes+etc+&form=QBRE

     

    And you came up first.  Looking at your backlinks if you want to maintain this position, you need to get better ranking more authoritative backlinks.

     

    For more information read:

    http://blogs.msdn.com/webmaster/archive/2008/01/11/i-m-not-ranking-in-live-search-what-can-i-do.aspx

     

    Jeremiahu

     

    Monday, February 4, 2008 1:29 AM
  • Jeremiahu

    I repeated the test query and you are correct - we are listed - Thanks
    I will read the information you provided and work on the authoritative backlinks.

    Good luck with the Yahoo thing - If it happens...


    Bob
    http://www.keepsakes-etc.com/
    http://www.simply-bags.com/

    Monday, February 4, 2008 3:27 PM
  • My website http://fdapharmacy.org has the same problem
    I think good backlinks from ranked by MSNbot sites will help
    Tuesday, February 12, 2008 10:30 AM
  • My web site was very good ranked on msn search until 9th Feb. Now it doesw not even appear when i type the domain name.
    I looked out on MSN Webmaster Tools and it say that my web site is not blocked.

    Does anyone know what could be the problem.

    9th Feb was the last time the site was crawled

    Thanks
    Friday, February 15, 2008 4:21 PM
  • Hi, Jeremiah,

     

    I really don't know what has happened to my site: www.easytourchina.com. I checked it once a week at webmaster.live.com. Compared with that a couple of months ago, the indexed pages kept growing, but I still can't find it at the live search result.

    Website address: www.easytourchina.com Indexed pages: 933
    Last crawled: 0000-0-0 Blocked: No
    Domain rank: N/A

     

    In the past month, my another site: www.chinatourhub.com also disappeared from the live search. This is very annoying

    to us. However, these two sites list quite well at Google and Yahoo. 

     

    Can you please check the two sites for me?

     

     

     

     

    Thursday, February 28, 2008 9:10 AM
  •  Ricky Yang wrote:

    Hi, Jeremiah,

     

    I really don't know what has happened to my site: www.easytourchina.com. I checked it once a week at webmaster.live.com. Compared with that a couple of months ago, the indexed pages kept growing, but I still can't find it at the live search result.

    Website address: www.easytourchina.com Indexed pages: 933
    Last crawled: 0000-0-0 Blocked: No
    Domain rank: N/A

     

    In the past month, my another site: www.chinatourhub.com also disappeared from the live search. This is very annoying

    to us. However, these two sites list quite well at Google and Yahoo. 

     

    Can you please check the two sites for me?

     

    Ricky, I am reasonably sure the issue with your two sites is due to the same problem I had.  I believe your sitemap.xml files are not actually saved as utf-8 files, that or they have funky line endings.  Try opening them in Notepad > Save as > Save as type: All files > Encoding: utf-8 > Save.  Put it up and resubmit it, and you should once again be golden.

    Sunday, March 2, 2008 12:43 AM
  •  

    My website http://www.pharmacyrx.org doesn't get any traffic from MSN Live search. Is there any reason for that?
    However, it's totally different with my other site -- http://www.acneshoponline.com
    Friday, March 28, 2008 2:33 PM
  • now my site is working again i m not sure if it is because that i've changed my sitemap or just because it was recrawled but now it works..

     

    Saturday, March 29, 2008 4:01 AM
  • I have a feeling you might be right Bob in some way. I have several sites one of which http://www.giftware.net.au is not listed as banned by microsoft, not buried in their results, its just plain not listed.

     

    It's quite popular with the visitors as a high proportion of them (OVER 60%) bookmark it. It's an industry specialised news blog with an industry specific suppliers directory. Major search engines of course dont want anyone else to be providing searchable information like that, but Google has always sent lots of traffic, but the site has never been listed by Microsoft, Other similar sites I have in other industries are listed by Microsoft but their traffic is insignificant, so anyway when I put ads on the sites to get revenue, I used the google ads.

     

    I have never been much at SEO other than just doing the basic common sense stuff, because judging from the stuff the SEO people spammed me with over the years, they always came across as cheap sneaky ideas and short sighted and I preferred to listen to those (other spammers) that said dont do that, just provide better content.

     

    From reading the posts here, I know the moderator is going to give the standard response, if you ask them, they will suggest to go and do some kind of evaluation of their page with suggestions for SEO, (And why not. They have not got time to answer every dope that comes along), but you know a lot of the clients that list in my directory (which are of course related industries) have linked to me, so I know there are a lot of links to the site. So there are votes there from many mum and dad type sites that have reviewed it some of which have page rank.

    It's long established. Its never has had any of the so called tricks used on it, there has been no link selling or funny stuff, nor has it even exchanged links with a site that is not qualified by topic to be listed in it. Its also properly structured with meta description and title ETC.,  and its been pageranked 4 or 3 by Google for a long time, So Microsoft shouldnt have any other reason not to list it. BUT THEY DO?

     

    I have to admit  I have never really bothered about Microsoft Live, because even the sites that they do index dont get a lot of traffic, so they have always been one of those low priority jobs. It would be nice to be indexed but... But anyway they never have listed this site. I have submitted it several times and then recently signed up for this live webmasters thing and submitted sitemaps to them etc. - Nothing??

    I cant believe that Microsoft are as inept as some of the complainers here say, So have I concluded that Microsoft have simply decided that they dont want to help even miniscule directories get better and they certainly dont want to help sites that are totally monetised for Google ads, AND WHY SHOULD YOU BLAME THEM. ITS JUST BUSINESS.

     

    Footnote: I am trying some other ads now, that may allow me in, as I am no longer 100% Google ads?

     

     

     

     

    Monday, March 31, 2008 10:15 AM
  • Hi Elfzzz....,

     

    Currently you are being blocked. Please review our Guidelines for successful indexing to ensure that you are not doing anything that would get your site blocked.

     

    If you suspect that your website was incorrectly identified as spam, please do the following:

    1. Open the Live Search Site Owner support form.
    2. In the boxes provided, type your name and e-mail address.
    3. In the What type of problem do you have? list, select Other.
    4. In the box provided, describe the issue, including the following information:
      • The search words that you used to produce the search results that contain the web spam
      • The URL of the web spam
      • Whether the content of the site matched the result description
    5. Complete the form, and then click Submit.

     

    Thanks,

     

    Brett

    Monday, March 31, 2008 3:49 PM
  • Thanks Brett for your response,

    I dont understand what you mean by enter...

     

    "The search words that you used to produce the search results that contain the web spam
    The URL of the web spam
    Whether the content of the site matched the result description
    Complete the form, and then click Submit."

     

    I did not have a problem with spam or didnt know I had a problem with spam. Perhaps someone in Microsoft classified my web as spam to blacklist it. In my mind there is no reason for it to be classified as spam it has always been 100% original content except maybe where people listing their own sites in the directory may have used the same description text that they have on their websites. As for us spamming, we do have a place to subscribe for a newsletter but in all these years have never actually sent a newsletter yet. If you could kindly tell me why our site is black listed I would be pleased to know why as we have other similar websites that are not blacklisted.

    Our problem is that our website is not, and to my knowlede has never been listed in Microsoft's index since you came into this business. If as you say it is Blocked i would be pleased to know why?
    Addionally it would be helpfull if you would show in the webmasters section that a site is blocked.You have a section there to show if its blocked or not, however in this case it does not indicate that it is blocked. Microsoft could save a lot of questions about weather Microsoft's index is functioning properly by having this part of the webmasters tools function clearly and showing if it is blocked and if so WHY?

    Tuesday, April 1, 2008 11:07 PM
  • One more thing Brett. Having reviewed microsofts list of reasons why they dont list websites.

    It may seem logical for Microsoft to consider another small fry directory as a Link Farm but as I said befor over 60% of the visitors bookmark our site and we actually get more traffic from bookmarks than we get from yahoo for instance, So not everyone agrees with Microsofts, business related, reasons for casting disbursions upon other legitimate businesses.

     

    Tuesday, April 1, 2008 11:20 PM
  • Hi Elf,

     

    I understand your frustration, but I don't have the authority to unblock your site--and it is blocked. The only way to get it unblocked is by going through the re-inclusion process listed above. Sorry I can't be of more help.

     

    Brett

    Wednesday, April 2, 2008 1:21 AM
  • Well thanks to you personally for responding Brett. If it was not for your own honest disclosure I would not have know, what Microsoft were not disclosing, (that Microsoft have actually blocked my site from being indexed for an undisclosed reason).

     

    Of course I suspected that, but when you have confirmed what the problem is, then you can at least ask them if there is a real problem with the site, or if it is just blocked for competitive reasons, (or even if its just blocked because a competitor site owner has a friend who works for Microsoft). Who knows?

     

    And lets face it. Microsoft could easily come up with a plausible reason why just about any site is blocked from their index, if they wanted to. And they dont have to explain why. But if mine was blocked for a sensible reason and they implemented their policy fully, they should also block millions of other sites from their index.

     

    The most annoying thing about Microsoft blocking a reasonable site without telling you and without explanation, is the insult that they classify you in the same low life category as those sneaky, pesky people that annoy the hell out of the whole internet communty with spam, pornography,no content sites, pop up ads, all the other lame things that your get spammed with.

     

    Maybe the form I filled out for you (with what seems like totally unrelated fields), and a method that I would never have found otherwise, will maybe get someone to review the site. And maybe they will remove the blocking or find a reason not to because I have had the gaul to complain. I wont cry if they dont, but Microsft will never take away the bad feeling from the insult.

     

     

     

     

    Saturday, April 5, 2008 12:42 AM
  •  Brett Yount wrote:

    Hi Elfzzz....,

     

    Currently you are being blocked. Please review our Guidelines for successful indexing to ensure that you are not doing anything that would get your site blocked.

     

    If you suspect that your website was incorrectly identified as spam, please do the following:

    1. Open the Live Search Site Owner support form.
    2. In the boxes provided, type your name and e-mail address.
    3. In the What type of problem do you have? list, select Other.
    4. In the box provided, describe the issue, including the following information:
      • The search words that you used to produce the search results that contain the web spam
      • The URL of the web spam
      • Whether the content of the site matched the result description
    5. Complete the form, and then click Submit.

     

    Thanks,

     

    Brett



    I have no idea if my site is blocked, but I've done that feedback thing 3 or 4 times but it didn't help.

    Searching for what my site is on your live search, I saw at least 1 parked domain and quite a few sites which were totally unrelated, right among the first 10 results.

    I decided it's just best I'm not going to worry bout it any more and not going to use your adcenter invite code either until Google provides some feedback on it, cause I don't want to lose the traffic Google sends to our sites.



    Saturday, April 5, 2008 2:19 AM
  •  

    Dear ubertruberkooper

    Microsoft keeps quoting "Please review our Guidelines for successful indexing to ensure that you are not doing anything that would get your site blocked"

     

    If you follow that, strangely they only list these 3 reasons why they wont index a site:-

     

  • Attempting to increase a page's keyword density by add lots of irrelevant words. This includes stuffing ALT tags that users are unlikely to view.
  • Using hidden text or links. Only use text and links that are visible to users.
  • Using techniques, such as link farms, to artificially increase the number of links to your page

     

    Like you, I would love to see them actually block  those dimwits who do such things and worse. And like you, I have submitted to the above form and got nowhere.

     

    I think you have to realise though, that Microsoft is so big that they just dont give a hoot about the little folks. And the fact that the form itself contains irrelevant fields indicates that it may not go to a human or not to one that is ever going to bother. Some of these major companies have a screening system to blow off the little people that are unimportant in their economic model (simply because of the cost of dealing with the public). They only respond to your more determined attempts to get through or they put a junior on the gate and tell him to send all the visitors to the revolving door at the side unless it looks important. (Those get sent to the information desk where they can take a number).

     

    If you call a government department you know that nobody in there really cares and they are not going to help you if they can brush you off. Well Microsoft is much bigger than a lot of small government departments and our little troubles or the fact that they have stuffed you up, or accidentally included you with the scum of the earth is irrelevant to them.

     

    Have a good long think about what Microsoft just did to all of its customers by introducing Vista.

     

    If you purchased a new computer and accepted Vista in good faith. MOST people would have been absolutely ropeable when they realised that you could not recognise any new feature in there that was important to them, but that they now have to put up with having all the features they were used to placed somewhere else so that the convenience we expected from a computer was gone.  (They had to move all the links around so that it looks like a major change)

     

    Furthermore some of the very expensive software you had recently purchased won’t run on Vista.

     

    Do you think Microsoft were trying to force the world to buy new software, or do you think they were trying to improve our lives? Look for all the next level down software manufacturers to have a much better next 5 years.

     

    Don’t expect these guys to hold your hand. It’s Just Business?

     

Monday, April 7, 2008 1:45 PM
  • I also don't know why my homepage is not being indexed by MSN either.  The other two search engines are fine.  And mine is just a simple RE site with one topic, Tampa Homes.  No gimmicks.  No funny stuff.  It does not have a link farm or an article directory or anything special. 

    Thursday, April 10, 2008 4:25 AM

  • Who knows, elfzzzzzzzzzz.

    I stopped paying attention a few weeks ago, and said MSN will my site when it feels like it I guess, good thing is that people can still find me with google or yahoo.

    There was something around the internet today on yahoo and google agreeing to some kind of deal and trying some kind of ad exchange experiment.

    Wonder what that's all about.
    Thursday, April 10, 2008 8:27 PM
  • thanks for this link http://help.live.com/Help.aspx?market=en-US&project=WL_Webmasters&querytype=topic&query=WL_WEBMASTERS_REF_GuidelinesforSuccessfulIndexing.htm

    it helped me to rank well with http://fdapharmacy.org

    thank you so much!

    MAX
    Sunday, April 13, 2008 5:46 PM
  • Can someone take a look at my site because I am experiencing the same problem. 

     

    Currently only my home page is indexed and hasn't been crawled since 01/21/08.

    Monday, April 14, 2008 5:04 AM
  • You can search till your blue in the face and you won’t find a process in Live Webmasters for requesting a review of your site from Microsoft’s Live team.

    One of their moderators here have referred a couple of the people (people reporting problems with Microsoft's problematic search index here in these forums, with sites that Microsoft either can’t find or wont list), to a form, supposedly to request a review of the site, however the form they refer you to seems to be about reporting spam.

     

    So I don’t think Microsoft actually offer any basis of requesting a review if their Live search system fails to index your site. or if one of Microsoft's staff or the Live Search software has a bias against your type of website.

     

    Additionally the Webmasters Live console will tell you that your site is not indexed but it wont tell you why. It won’t show if your site is blocked by Microsoft's index, even though it has a function there for that reason, it does not work. (Strangely if you have pages that are indexed, it will tell you that they are not Blocked!!! (Go figure) - However that could also mean that your own robots.txt file has not blocked Microsoft's spider. The Webmasters Live console is poorly done. Either way, not blocked is useless information, as the page would obviously not be indexed if either type of blockage occurred)

     

    So if your site is being indexed by Google and Yahoo and all the other little search engines that don’t have the technical problems, then its probably just another Microsoft live technical problem. They have been made aware of these problems and have not done anything about them yet, so they may not intend to, or it may be a low priority.

    Please remember that Microsoft are only new at this style of search technology, also that Webmasters Live is still in Beta mode (I know that’s funny after all this time but it is relevant).

     

    Wednesday, April 16, 2008 12:26 AM
  • looks like the new live search is about as effective as Vista.

    for me, i'll focus on yahoo and google.  the internet is still free and open. when MSN continues to loose searcher activity, maybe they'll fix it.
    Thursday, April 17, 2008 6:20 PM
  •  

    Hi to all webmasters,

     

    I have the same problem with my TWO websites which are well known by Google and Yahoo and from which I get many visitors everyday. No more from MSN, I do not know exactly from when, but I think some months.

     

    www.buyforexsignals.com

    www.forexsignalsprovider.com

     

    I am not blocked cause I checked in the webmaster tools page. To be honest I have one 1 indexed page, which is nothing. How is it possible? Is there anybody from Microsoft here could check it PLEASE?

    I am also a Microsoft AdCenter customer.

     

    Best regards,

     

    Tuesday, April 22, 2008 4:17 PM
  •  

    Same here. My main blog http://syoshii.blog52.fc2.com/ is about 3 months old (with older entries imported from my previous blog) and now has about 1000 accesses per day, has good traffic from Google and Yahoo, but no traffic from MSN.

    Furthermore, I just found on MSN's Webmaster Tools that the number of indexed pages of this blog dropped down drastically, more than 100 pages gone. I also tried to check the inbound links by link: command and found that none of my friend's websites which are no spam at all (some of them are registered to Yahoo categories) and have static link to my blog showed up in the result. None of them after 3 months.

    I have no idea what's the problem.

    Wednesday, April 30, 2008 2:16 AM
  • Dear   syoshii

     

    You said "I have no idea what's the problem"

     

    Unfortunately neither do Microsoft.

     

    Wednesday, April 30, 2008 3:32 PM
  • Dear elfzzzzzzzzzzzzzz

     

    I guess that's the biggest problem.

    Thursday, May 1, 2008 1:58 AM
  • I seem to have the same problem. I receive traffice from google but not MSN with the same sitemap.xml
    Thursday, May 1, 2008 3:24 PM
  • This might be amusing for some of you.

     

    I know that most people dont use Microsoft Live Search anymore (because its clearly broken) and it is clear from posts herein that Microsoft have given up trying to fix it (possible because they are trying to buy Yahoo instead), However using Microsoft Live search is the only way to check if your site is listed in Microsoft's dead but still operating index.

     

    Anyway, although I had given up expecting anything from Microsoft Live Search, I decided to see if my site was indexed by now.

     

    Amazingly it now is indexed, however the funny thing is that the only 2 pages that are indexed, are the 2 sitemap pages, which of course are designed to be used by search engines to get a list of pages to index and are not intended to be indexed themselves.

     

     

     

    Friday, May 23, 2008 8:39 AM
  • gr8 information shared here. we have been facing same problem with msn ranking whereas google and yahoo

     

    few search results giving ranking in yahoo but msn doesnt seems to be interested at all

     

    huge posts to help newbies like me, i will try doing all these things for my site Aishwarya Rai Fan Club.

     

    thanks alot.

     

    Friday, June 6, 2008 3:30 AM
  • I think I may have an answer I will Quote in () Further Down

     

    First and formost reserch the keywords that you think would best describe your website...

     

    Secondly Optimize your Homepage.....

     

    Thirdly Create a Google XML Sitemap  sitemap should be spelt with a Capital (S)

    See The Following your sitemap url should look like this www.keepsakes-etc.com/Sitemap.xml

     

    Then Register with all the major search engines and submit your sitemap url with a Capital S.....

     

    I see you have done some hard work marketing your website as your link popularity is over 8,000 wich is pretty good

    not that good for an 8 year old website though....

     

    I recently marketed a website that was launched back in July this year and its Link Popularity is already almost 13,000

     

    I am an internet Marketing Professional so Please no Negitive remarks

     

    Try This Type Ceo Web Directory on Google.co.uk and select Search the Web...

     

    What do you see at the top of page 1 ?    www.xbritain.com

     

    Thats my Web Directory I got that there in just 2 days from nowhere

     

    Try This phrase search friends Connect with People on google.co.uk and select search the web...

     

    there you will see my new social community website www.dizzynetwork.com

     

    I only launched it on the 11th november 2008

     

    Feel free to email me if you require any assistance I have 9 Years experiance in Internet Marketing

     

    PS, Spend at least 15-20 Hours a week submitting to directories with a high pr rank  and do not submit your website more than once every 6 weeks as you can easily be banned from search engines......

     

    I hope that this information has been a great help as I remember when i had no experience with internet marketing

    and google was like a mine field now its seems to shrink smaller than a golf ball as i have become an internet marketing professional...

     

    I could even give you at least a dozen websites I have placed at possition 1 on google

     

    All the best and i do hope you listen to my tips it took me 1000,s of long hours to gain the knoledge i now have.

     

    Regards

    Martin

    Monday, December 29, 2008 12:55 AM
  • I had the same problem with my site www.fdadrugstore.org about a year ago. It lasted fof maybe 6 or 8 months. Finally, it got indexed but there were only 2 pages (not the home page) in msn index (compare to around 500 in yahoo index). And it has been the same for more than 6 months so far. I can't understand why the number of pages indexed does not grow..
    Thursday, May 14, 2009 2:32 PM