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Word not genuine RRS feed

  • Question

  • Office 2003. Windows XP. For several weeks I have had a persistent desktop pop-up warning that my Word 2003 is not genuine. As it has been genuine for the past 4 years, I have ignored the warning. Now my tool bar has disappeared its place taken by "This copy of Office is not genuine etc" I follow the directions on-line but aware of the possibility of a hoax I decline to tackle the validation which I am assured is in order.
    Please restore my tool bar after rechecking that as I know - my Office Word 2003 is genuine.

     

    Friday, December 11, 2009 5:41 PM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS

    • Marked as answer by Darin Smith MS Monday, December 14, 2009 10:47 PM
    Monday, December 14, 2009 10:47 PM

All replies

  • Hello Baxterpark,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, December 11, 2009 6:19 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS

    • Marked as answer by Darin Smith MS Monday, December 14, 2009 10:47 PM
    Monday, December 14, 2009 10:47 PM