Answered by:
to Dan at IT Associates Avatar of Dan at IT Associates Dan at IT A

Question
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i had a virus and lost man of the folders in the programs in the start window...
i don have the xp cd-- and i was wondering how i can fix he missing prorgams and folders.. here is the information..i followed the steps thanks ...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****
Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
Windows Product ID: 55277-OEM-2111907-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {E5118A31-876A-42F8-9BD2-12CBAF5716B1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office XP Professional - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E5118A31-876A-42F8-9BD2-12CBAF5716B1}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1220945662-1757981266-839522115</SID><SYSTEM><Manufacturer>Dell Computer Corporation </Manufacturer><Model>DIM4500 </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20020718000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>19FD3DE701842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>4306E6A6E1DAC84</Val><Hash>GqlQ9271f/RY38HtF8MBFbJJlBg=</Hash><Pid>54186-OEM-1792376-19234</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E840:Dell Inc|145BB:Dell Inc|19CD0:GENUINE C&C INC|145BB:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System
OEM Activation 2.0 Data-->
N/A
Friday, December 7, 2012 5:27 PM
Answers
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There appear to be no problem with activation of Windows
What happens if you attempt validation at www.microsoft.com/genuine/validate using Internet Explorer?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Wednesday, December 12, 2012 6:33 PM
- Marked as answer by Noel D PatonModerator Saturday, December 15, 2012 12:10 PM
- Unmarked as answer by Noel D PatonModerator Saturday, December 15, 2012 12:10 PM
Friday, December 7, 2012 9:53 PMModerator -
Hello grays3457,
I concur with Noel, your Windows and Office are activated and looking good, both genuine OEM licenses.
If you got hit with that malware that hides files and folders and programs, try a dedicated malware-removal forum. I think www.bleepingcomputer.com has pretty good info.
A lot of today's malware only affects the user account that was logged on when the malware hit. Try logging on with another user account to see if is free of the malware that hides everything--if so, it will be easier to remove the malware while logged on as that account.
- Proposed as answer by Noel D PatonModerator Wednesday, December 12, 2012 6:33 PM
- Marked as answer by Noel D PatonModerator Friday, December 21, 2012 3:32 PM
Sunday, December 9, 2012 3:25 AM
All replies
-
There appear to be no problem with activation of Windows
What happens if you attempt validation at www.microsoft.com/genuine/validate using Internet Explorer?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Wednesday, December 12, 2012 6:33 PM
- Marked as answer by Noel D PatonModerator Saturday, December 15, 2012 12:10 PM
- Unmarked as answer by Noel D PatonModerator Saturday, December 15, 2012 12:10 PM
Friday, December 7, 2012 9:53 PMModerator -
Hello grays3457,
I concur with Noel, your Windows and Office are activated and looking good, both genuine OEM licenses.
If you got hit with that malware that hides files and folders and programs, try a dedicated malware-removal forum. I think www.bleepingcomputer.com has pretty good info.
A lot of today's malware only affects the user account that was logged on when the malware hit. Try logging on with another user account to see if is free of the malware that hides everything--if so, it will be easier to remove the malware while logged on as that account.
- Proposed as answer by Noel D PatonModerator Wednesday, December 12, 2012 6:33 PM
- Marked as answer by Noel D PatonModerator Friday, December 21, 2012 3:32 PM
Sunday, December 9, 2012 3:25 AM