one care purchased but cannot get working RRS feed

  • Question

  • I had a trial version of one care, and I purchased a one year subscription to it to keep my computer at least moderately protected.

    Here is the rub...
    I was told to go to my activation wizard and activate the code for my subscription...the problem is that I cannot find an activation wizard in my one care, and I never got an activation code, just a paid bill receipt. 

    When I go to the subscription service on one care the following error happens
    signing in was unsuccessful because of an error...
    Error code 80048265

    this is while I am signed in to windows live with the very same ID and password

    I then try to reach support at the following link...

    the window opens and sits there waiting for minutes without ever opening the application

    Now I have no protection, no product code, no way to get support, and I am out $50.  I am not going to pay the $60 microsoft wants for phone support for this product, and I think it is incredibly stupid of microsoft to believe that this is a good way to conduct business.

    I would like some help with this before I write off microsoft completely and walk over to apple and unix

    Saturday, January 17, 2009 11:10 PM


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