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Windows 7 Home Premium, MS supplied validation key, WGA failover to not genuine after 3 years. RRS feed

  • Question

  • Hi,

    I purchased Windows 7 Home Premium about 3 years ago as an upgrade from Windows XP. I purchased it from the Microsoft Website and received a validation key via email (now long lost).

    The system has worked fine ever since. There have been no hardware changes.

    All of a sudden, three days ago, the WGA notification popped up that I needed to revalidate my copy of Windows. Today it automatically tried to validate it, and failed, telling me I need to purchase another license.

    In the immortal words of Victor Meldrew, "What the bloody hell is going on!"

    I hope there's a fix cos I'm not paying another £80 for yet another license!

    I'd post the MGAdiag output but my pc tells me this tool is not installed .

    Thanks.

    Saturday, February 1, 2014 9:39 AM

Answers

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, February 1, 2014 7:35 PM
    Moderator