Lost my product key... RRS feed

  • Question

  • Greeting!

    Kindly note that every time I switch my PC on I find an alert that my PC might be a victim for software counterfeitng .. I tried to download Microsoft Genuine but I have lost my product key.... I need you urgent help & assistance...



    Wednesday, February 28, 2007 4:13 PM


  • Hi Nariman,

    In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.

    If Windows came pre-installed on your computer, you may also want to contact the manufaturer, they may be able to help with the Product Key.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    Wednesday, February 28, 2007 7:48 PM