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Windows 7 Build 7600 / This copy of Windows is not genuine RRS feed

  • Question

  • This morning I deleted the HP Back-Up partition and since then I'm getting the above message in the title. I've downloaded the diagnostic tool and am copying the validation info into this page. Please advise how to solve this problem:

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VY2MJ-3964F-2WY44
    Windows Product Key Hash: R5wBDureQUZhR7qQYgdJjTJ8eGA=
    Windows Product ID: 00359-OEM-8882252-15251
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {B5865A9B-96DD-4EC7-AA3D-7F09CFFCFEB2}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office SharePoint Designer 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\SeaMonkey\seamonkey.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\watux.exe[hr = 0x80070002]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0x80070002]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B5865A9B-96DD-4EC7-AA3D-7F09CFFCFEB2}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WY44</PKey><PID>00359-OEM-8882252-15251</PID><PIDType>3</PIDType><SID>S-1-5-21-2531470586-1136871757-2033201830</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>VG018AA-UUZ p6110ch</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.24</Version><SMBIOSVersion major="2" minor="5"/><Date>20090619000000.000000+000</Date></BIOS><HWID>ACB83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89394-707-4159871-63075</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00176-822-515251-02-2057-7600.0000-3162009
    Installation ID: 022295469500827866290626723150148740551425257031028866
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2WY44
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 22/03/2010 16:38:43

    Windows Activation Technologies-->
    HrOffline: N/A
    HrOnline: N/A
    HealthStatus: N/A
    Event Time Stamp: N/A
    WAT Activex: Not Registered - 0x80040154
    WAT Admin Service: Not Registered - 0x80040154

    HWID Data-->
    HWID Hash Current: MAAAAAIAAgABAAIAAAABAAAAAQABAAEAeqjyuTrhi2/AEqp2kNfOcJBTVr4akkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
      SSDT            PmRef        CpuPm


    Monday, March 22, 2010 3:53 PM

Answers

  • You need to change to the COA key. THen activate by phone. Go to system properties, install new key then follow the SLUI 4 instructions from above (slui 4 command in the search bar, hit enter, activate by phone).
    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    • Marked as answer by Darin Smith MS Wednesday, March 24, 2010 8:41 PM
    Monday, March 22, 2010 8:20 PM
  • The product key of the Windows 7 Upgrade Software was entered into the box, the system checked and accepted it but the product ID on the system screen has not changed at all. However the warning

    Windows 7 Build 7600 / This copy of Windows is not genuine

    has disappeared from the desktop completely .


    Do I really need to do anything else or will it be OK now?

    • Marked as answer by Darin Smith MS Wednesday, March 24, 2010 8:41 PM
    Monday, March 22, 2010 8:41 PM

All replies

  • open up system properties through the control panel or just hit the win-key and pause simultaniously. At the bottom of the system properties you will see the section that says Windows Activation, if it gives you a certain amount of days to activate then just click on the change product key and insert the key that is located on the bottom or side of the PC on the COA sticker, if it asks to activate don't, instead close out of system properties and type "slui 4" without the qoutes in the search box above the start button and hit enter. Now you should see an activate by phone box, enter your region, call the number provided, don't hit any buttons to for menu options (this will force a real person to pick up) and activate this way. Run the diagnostic again and see what it says.

     

    Phone activation is required when using the COA key from the bottom of the PC. The key in your report seems to be a system builder key designed for smaller OEM's and there is no reason to use this key if you have a valid COA key on the computer. If however you don't want to or can't use the COA key then just acivate the system builder key over the internet, as with previous system builder keys, once it is installed on that hardware it is locked to it unless a motherboard fails and has to be replaced, then it can be reactivated with the new motherboard and will be locked to the new hardware hash.


    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    Monday, March 22, 2010 5:15 PM
  • The system properties page says "windows is activated" and there is no mention of any deadline to activate.

    What can I do now to eliminate this annoying message

    Windows 7 Build 7600 / This copy of Windows is not genuine

    After all I have paid good money for this piece of software and it is not acceptable to have this message on my descktop.

    Awaiting your answer.

    Monday, March 22, 2010 7:17 PM
  • Which key did you activate? the COA or the system builder?

    EDIT, try changing the key to the COA key, the one on the diagnostic is a system builder and you should be using the COA key (which requires phone activation).

     


    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012

    Monday, March 22, 2010 7:25 PM
  • I didn't activate any key. Now I'm getting flashing messages saying I may be the victim of counterfeit software.

    What do I have to do here?

    Monday, March 22, 2010 7:38 PM
  • You need to change to the COA key. THen activate by phone. Go to system properties, install new key then follow the SLUI 4 instructions from above (slui 4 command in the search bar, hit enter, activate by phone).
    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    Monday, March 22, 2010 8:19 PM
  • You need to change to the COA key. THen activate by phone. Go to system properties, install new key then follow the SLUI 4 instructions from above (slui 4 command in the search bar, hit enter, activate by phone).
    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    • Marked as answer by Darin Smith MS Wednesday, March 24, 2010 8:41 PM
    Monday, March 22, 2010 8:20 PM
  • The product key of the Windows 7 Upgrade Software was entered into the box, the system checked and accepted it but the product ID on the system screen has not changed at all. However the warning

    Windows 7 Build 7600 / This copy of Windows is not genuine

    has disappeared from the desktop completely .


    Do I really need to do anything else or will it be OK now?

    • Marked as answer by Darin Smith MS Wednesday, March 24, 2010 8:41 PM
    Monday, March 22, 2010 8:41 PM
  • Run a new diagnostic report and paste it here. so we can see what it says.

    And now it makes more sense if this was an OEM system builder upgrade for Vista recieved from the manufacturer. If you ever have to do a clean install it will mean installing twice (because it is an upgrade).

     


    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012

    Monday, March 22, 2010 8:44 PM
  • Hi Carl

    Please check the re-run of MGAdiag below and confirm if now OK, thanks in advance.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-VY2MJ-3964F-2WY44
    Windows Product Key Hash: R5wBDureQUZhR7qQYgdJjTJ8eGA=
    Windows Product ID: 00359-OEM-8882252-15251
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {B5865A9B-96DD-4EC7-AA3D-7F09CFFCFEB2}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office SharePoint Designer 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\SeaMonkey\seamonkey.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B5865A9B-96DD-4EC7-AA3D-7F09CFFCFEB2}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WY44</PKey><PID>00359-OEM-8882252-15251</PID><PIDType>3</PIDType><SID>S-1-5-21-2531470586-1136871757-2033201830</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>VG018AA-UUZ p6110ch</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.24</Version><SMBIOSVersion major="2" minor="5"/><Date>20090619000000.000000+000</Date></BIOS><HWID>ACB83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89394-707-4159871-63075</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00176-822-515251-02-2057-7600.0000-0812010
    Installation ID: 022295469500827866290626723150148740551425257031028866
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2WY44
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 23/03/2010 08:06:47

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 3:22:2010 19:06
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MAAAAAIAAgABAAIAAAABAAAAAQABAAEAeqjyuTrhi2/AEqp2kNfOcJBTVr4akkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
      SSDT            PmRef        CpuPm


    Tuesday, March 23, 2010 7:10 AM
  • Looks good but for some reason you got an extra rearm, as long as it stays genuine I wouldn't worry about it.
    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    Tuesday, March 23, 2010 1:22 PM
  • same here everything looks good.. when you got notifications again coordinate with HP so they can help you too.

    :)

    Tuesday, March 23, 2010 3:31 PM