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Windows has become unregistered RRS feed

  • Question

  • Acer Iconia 501W tablet has worked fine for 18 to 24 months and when I booted it up last week I got a message that windows is not registered.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH

    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=

    Windows Product ID: 00392-918-5000002-85660

    Windows Product ID Type: 1

    Windows License Type: KMS Client

    Windows OS version: 6.1.7601.2.00010100.1.0.004

    ID: {9819E4A9-933B-40EA-91EA-83A8CD088352}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Enterprise

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.111025-1505

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Enterprise 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\mwbrown\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{9819E4A9-933B-40EA-91EA-83A8CD088352}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85660</PID><PIDType>1</PIDType><SID>S-1-5-21-1903090034-2679839187-3968572305</SID><SYSTEM><Manufacturer>acer</Manufacturer><Model>ICONIA Tab W501</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="7"/><Date>20110520000000.000000+000</Date></BIOS><HWID>6BCD3107018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>102F9E503F3CD86</Val><Hash>dHsMm9THYa/egh7pMRjMbg1V63o=</Hash><Pid>89388-707-1226467-65938</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Enterprise edition

    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel

    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00392-00170-918-500000-03-1033-7600.0000-2282011

    Installation ID: 019763761626631940724701990400865715073784962575132505

    Partial Product Key: HVTHH

    License Status: Notification

    Notification Reason: 0xC004F00F.

    Remaining Windows rearm count: 4

    Trusted time: 6/11/2012 8:17:27 AM

    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 8:12:2012 08:52

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NgAAAAEAAgABAAEAAQACAAAABAABAAEAJJS4jE402JRU+ULLuH/eiGI92mDegIKfaVNmj/wI

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    ACRSYS                 ACRPRDCT

      FACP                                   ACRSYS                 ACRPRDCT

      HPET                                    ACRSYS                 ACRPRDCT

      BOOT                                  ACRSYS                 ACRPRDCT

      MCFG                                 ACRSYS                 ACRPRDCT

      ASF!                                     ACRSYS                 ACRPRDCT

      SLIC                                      ACRSYS                 ACRPRDCT

      SSDT                                    AMD                      POWERNOW

      SSDT                                    AMD                      POWERNOW

    Tuesday, November 6, 2012 12:37 AM

Answers

  • Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    you have a KMS license. a KMS license must connect to its kms server every 180 days to maintain activation.

    see your system administrator for assistance

    Tuesday, November 6, 2012 3:32 AM
    Answerer