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    Sir I am a Stroke victim and not to sure of what to do-as all I do want
    is the genuine software-can you help me please?
    Friday, August 4, 2006 6:46 PM

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    Please follow this easy diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Friday, August 4, 2006 10:25 PM
    Moderator