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WSUS 更新win 10失败 RRS feed

  • Question

  • Dear

    在WSUS上检查到win 10 20H1版本,下载并推送Win 10 1909版本的系统更新了,只是每次更新40%的时候,都会失败。

    请问WSUS是否可以升级win 10版本,如能,怎么做。

    2021/05/27 10:27:15.3197740 5240  11380 Handler         Installer completed. Process return code = 0xC1900223, result = 0xC1900223, callback pending = False
    2021/05/27 10:27:15.3199358 5240  11380 Handler         Handler: Setup360 returned unknown error C1900223 for state 5, resetting state to Unknown
    2021/05/27 10:27:15.3199431 5240  11380 Handler         State changed. was: Setup360_CompatToolPhase1(5), now: <invalid>(0)
    2021/05/27 10:27:15.3207396 5240  11380 Handler         Saved state. m_dwState: <invalid>(0)
    2021/05/27 10:27:15.3212223 5240  11380 Handler         *FAILED* [C1900223] Method failed [CUHWinSetupHandler::Install:763]
    2021/05/27 10:27:15.3212293 5240  11380 Handler         * END *   Windows Setup Install
    2021/05/27 10:27:15.3229116 3128  11684 Agent           *FAILED* [C1900223] Method failed [CAgentUpdateManager::InstallUpdate:11561]
    2021/05/27 10:27:15.3235702 3128  11684 Handler         Loaded state. m_dwState now: <invalid>(0)
    2021/05/27 10:27:15.3540564 3128  11684 Agent           LogHistory called. idUpdate={D11EE410-9860-48FC-B5C2-A3EB2A10FC48}.201, resultMapped=C1900223, resultUnMapped=20009
    2021/05/27 10:27:15.3598219 3128  4648  Misc            Got WSUS Client/Server URL: http://wsusserver:8530/ClientWebService/client.asmx""
    2021/05/27 10:27:15.3631998 3128  4648  WebServices     Proxy Behavior set to 1 for service url http://10.136.4.6:8530/ClientWebService/client.asmx
    2021/05/27 10:27:15.3633053 3128  4648  ProtocolTalker  OK to reuse existing configuration
    2021/05/27 10:27:15.3633218 3128  4648  ProtocolTalker  Cached cookie has expired or new PID is available
    2021/05/27 10:27:15.3633543 3128  4648  Misc            Got WSUS SimpleTargeting URL: http://wsusserver:8530""
    2021/05/27 10:27:15.3654655 3128  4648  WebServices     Proxy Behavior set to 1 for service url http://wsusserver:8530/SimpleAuthWebService/SimpleAuth.asmx
    2021/05/27 10:27:15.3659160 3128  4648  IdleTimer       WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 162; does use network; is at background priority
    2021/05/27 10:27:15.3659296 3128  4648  ProtocolTalker  Initializing simple targeting cookie, clientId = 02fe6e7f-c4ff-4e45-830c-4a9577872371, target group = , DNS name = DNSserver
    2021/05/27 10:27:15.3659342 3128  4648  ProtocolTalker    Server URL = http://wsusserver:8530/SimpleAuthWebService/SimpleAuth.asmx
    2021/05/27 10:27:15.3661678 3128  4648  WebServices     Auto proxy settings for this web service call.
    2021/05/27 10:27:15.3707240 3128  11684 Agent           Install updates CallerId = UpdateOrchestrator
    2021/05/27 10:27:15.3710243 13156 4944  ComApi           Install ClientId = UpdateOrchestrator
    2021/05/27 10:27:15.3710369 13156 4944  ComApi          Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0
    2021/05/27 10:27:15.3712665 13156 4944  ComApi          Reboot required = False
    2021/05/27 10:27:15.3712826 13156 4944  ComApi          Exit code = 0x00000000; Call error code = 0x80240022
    2021/05/27 10:27:15.3712889 13156 4944  ComApi          * END *   Install ClientId = UpdateOrchestrator
    2021/05/27 10:27:15.3715081 3128  11864 Agent           WU client calls back to install call {9C1464ED-A39B-4DC5-BDE4-23C1D524290B} with code Call complete and error 0 
    2021/05/27 10:27:15.3718720 13156 11692 ComApi          Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, cancelled = 0, unaccounted = 0

    Tuesday, June 1, 2021 6:55 AM

All replies

  • 你好,

    1、请在WSUS服务器上筛选相关的补丁,然后创建对应计算机组Windows 1909,将Windows 10 1909内部18363版本这批机器移动至此组中,针对此组设置审批2004的补丁,将20H2,21H1设置为未审批,在此之前,请为这批计划升级的1909客户端机器打全前置补丁,跨2个版本更新不行的会失败。 

    2、建议你在失败的客户端上停用bits,wuauserv,cryptsvc服务,将"C:\Windows\SoftwareDistribution重命名为SoftwareDistributionbak,重新启用bits,wuauserv,cryptsvc,强制和WSUS 进行通讯,

    wuauclt.exe /detectnow
    Wuauclt.exe /resetauthorization 
    wuauclt.exe /downloadnow
    wuauclt.exe /reportnow

    重新进行补丁更新,希望我的回答能给你带来帮助。



    • Edited by Bryan丶Song Tuesday, June 1, 2021 8:42 AM 编辑
    Tuesday, June 1, 2021 8:29 AM
  • 你好 aachen wang,

    感谢你到此论坛上贴,并且感谢Bryan、Song的建议。

    首先,我想就你的帖子先确认一下,你打的功能更新的补丁是win 10 20H1版本吗?

    更新到40%是指安装过程,是吗?下载过程没有问题?

    根据你的日志信息显示此更新,似乎更新安装是成功的,但是由于重启的问题导致更新安装失败,这种情况,我建议要检查cbs.log。

    参考图片:



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    Wednesday, June 2, 2021 2:28 AM
  • Dear

    40%是安装。

    Friday, June 4, 2021 9:42 AM
  • hi

    具体安装失败的原因还是要检查日志进行进一步分析,更新失败的原因太多了,请检查windows update log 和CBS.log



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    Monday, June 7, 2021 6:31 AM
  • 你好,

    请问当前的case进展如何?还有什么我可以帮助你吗?

    另外,如果你的环境能联网的话,更新助手可能会帮助到您。

    关于此case如果有任何跟进的话,请及时与我们联系。如果此问题已解决,请考虑分享你的解决方案,以帮助有相同问题的小伙伴。

    感谢你的时间,祝您生活愉快。

    Rita



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    Wednesday, July 14, 2021 6:26 AM