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Did I buy a non-genuine key? RRS feed

  • Question

  • Hi.

    Like most of the other people in this forum, my key has suddenly stopped working.

    It was bought in an original package and everything, but now I just blocked me.

     

    See diagnose here:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-9YJ92-9FCCV-9BY26

    Windows Product Key Hash: zpYcByOrVeeDQGmv9wASpb9Trfc=

    Windows Product ID: 00359-231-8615582-86549

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {7039DC4B-5C4B-496C-BD8A-BF4FFA77D8B6}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100226-1909

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\webmok\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{7039DC4B-5C4B-496C-BD8A-BF4FFA77D8B6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9BY26</PKey><PID>00359-231-8615582-86549</PID><PIDType>5</PIDType><SID>S-1-5-21-1892819708-3191574007-2095513670</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0715   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091104000000.000000+000</Date></BIOS><HWID>D4BB3607018400F2</HWID><UserLCID>0406</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00172-231-861558-00-1030-7600.0000-1482010

    Installation ID: 002681227193281545662823811325257406498542255441125281

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 9BY26

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 28-05-2010 21:28:11

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:28:2010 20:44

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: OgAAAAEABAABAAEAAAAGAAAAAQABAAEAln08HP5OVhDQ2ZaS+FVmkTASmoiCMrpZluUKJiWzSsLWxw==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 110409 APIC1057

      FACP 110409 FACP1057

      HPET 110409 OEMHPET0

      MCFG 110409 OEMMCFG 

      OEMB 110409 OEMB1057

      INFO 110409 AMDINFO 

      NVHD 110409 NVHDCP 

      SSDT A M I POWERNOW

     

     

    Friday, May 28, 2010 7:30 PM

Answers

  • Yes, it appears so. Please read the blocked keys sticky, if you purchased a key through EBAY or any other site other than MS store you have undoubtedly been scammed as only MS is authorized to sell keys online. If you purchase a software package complete with media it is still likley that you were scammed.

    There are a couple of problems with MSDN keys, they were never intended for the mainstream user. MSDN keys are sold to developers through the MSDN program, to IT's through the Technet program and I believe to companies through programs like Bizspark. When these keys are sold to people like you the seller is violating the terms of the program that the key was aquired from, the keys are not only sold to you but to countless others and eventually the number of activations exceeds the limit on the keys and they are blocked, there is not way to unblock these keys.

    1. Read the sticky, first thread on the index of this forum
    2. wait for Darin to confirm your keys status, but do not hold false hope.
    3. Upon verification, pursue the seller through every legal channel and insist on a refund, not a replacement key.
    4. Did I say do not except a replacement key?
    5. go to www.microsoft.com/genuine, attempt to validate, it will fail, pursue the options presented to purchase a new key from MS directly, it will be greatly discounted due to your being scammed.

    Thanks, and sorry for the bad news

    Carl

     


    Friday, May 28, 2010 7:33 PM
  • MSDN keys are limited by the terms of their license. Retail keys can be activated as many times as needed on the same hardware but may need to be activated by phone when transfered to a new computer, an OEM license can only be activated on one computer.... ever.

    Multiple activations in differing hardware will cause activation issues and possibly a key being blocked due to abuse, if you ever can't activate a legitimate key online you should attempt a phone activation and insure you speak to a real person by refraining from selecting a menu option.


    Friday, May 28, 2010 11:28 PM
  • Hello Gazzer0007,

    In your scenario, at some point after several activations within a short period of time (I don't think I've ever seen a post from a Microsoft person with definitive numbers), the Microsoft activation servers would flag the product key from any further automatic online activations.  This is meant as a "circuit breaker" to prevent someone's stolen or otherwise compromised product key from being posted on warezz and hacking sites on the internet and being subjected to an activation feeding frenzy by product key vampires.

    So, when your product key gets flagged, what you as the end user would see is an error message along the lines of "this product key has been activated too many times."  Because the EULA/SLT (as Carey posted) does not limit the number of times any given Windows license can be installed on the same computer, this does not mean you have to buy a new key.  It means that any further activations would have to be done via the telephonic activation process.  This gives Microsoft the chance to "interview" someone who was trying to activate your key and if necessary challenge them with questions about activation and the use of the product key and maybe specific questions the answers to which only someone with the right product materials would know, like the serial number (not product key)  on the CoA, for example.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, May 28, 2010 11:39 PM

All replies

  • Yes, it appears so. Please read the blocked keys sticky, if you purchased a key through EBAY or any other site other than MS store you have undoubtedly been scammed as only MS is authorized to sell keys online. If you purchase a software package complete with media it is still likley that you were scammed.

    There are a couple of problems with MSDN keys, they were never intended for the mainstream user. MSDN keys are sold to developers through the MSDN program, to IT's through the Technet program and I believe to companies through programs like Bizspark. When these keys are sold to people like you the seller is violating the terms of the program that the key was aquired from, the keys are not only sold to you but to countless others and eventually the number of activations exceeds the limit on the keys and they are blocked, there is not way to unblock these keys.

    1. Read the sticky, first thread on the index of this forum
    2. wait for Darin to confirm your keys status, but do not hold false hope.
    3. Upon verification, pursue the seller through every legal channel and insist on a refund, not a replacement key.
    4. Did I say do not except a replacement key?
    5. go to www.microsoft.com/genuine, attempt to validate, it will fail, pursue the options presented to purchase a new key from MS directly, it will be greatly discounted due to your being scammed.

    Thanks, and sorry for the bad news

    Carl

     


    Friday, May 28, 2010 7:33 PM
  • does this mean theres a limit to the number of times we can activate ? suppose for the sake of argument that a user is struck by a virus and is forced to reinstall requiring activation. and soon after has a hardware problem again needing a reinstall and re activation, and in theory this could happen many times (after were not all computer experts) would microsoft then punish for our bad luck by blocking the forcing us to purchase a new key ? for the cynical among us this might seem like a license to print money.

    Garry.

     

    Friday, May 28, 2010 10:39 PM
  • A "genuine" Microsoft Windows 7 license has no activation limitations as long as it is reinstalled on the same computer.
    Carey Frisch
    Friday, May 28, 2010 11:02 PM
    Moderator
  • MSDN keys are limited by the terms of their license. Retail keys can be activated as many times as needed on the same hardware but may need to be activated by phone when transfered to a new computer, an OEM license can only be activated on one computer.... ever.

    Multiple activations in differing hardware will cause activation issues and possibly a key being blocked due to abuse, if you ever can't activate a legitimate key online you should attempt a phone activation and insure you speak to a real person by refraining from selecting a menu option.


    Friday, May 28, 2010 11:28 PM
  • Hello Gazzer0007,

    In your scenario, at some point after several activations within a short period of time (I don't think I've ever seen a post from a Microsoft person with definitive numbers), the Microsoft activation servers would flag the product key from any further automatic online activations.  This is meant as a "circuit breaker" to prevent someone's stolen or otherwise compromised product key from being posted on warezz and hacking sites on the internet and being subjected to an activation feeding frenzy by product key vampires.

    So, when your product key gets flagged, what you as the end user would see is an error message along the lines of "this product key has been activated too many times."  Because the EULA/SLT (as Carey posted) does not limit the number of times any given Windows license can be installed on the same computer, this does not mean you have to buy a new key.  It means that any further activations would have to be done via the telephonic activation process.  This gives Microsoft the chance to "interview" someone who was trying to activate your key and if necessary challenge them with questions about activation and the use of the product key and maybe specific questions the answers to which only someone with the right product materials would know, like the serial number (not product key)  on the CoA, for example.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, May 28, 2010 11:39 PM