MS CRM 2011 ONLINE - Queue item RRS feed

  • Question

  • Can someone please exlplain me what is the meaning of queue item? How it differs from queue?
    Wednesday, December 11, 2013 7:32 AM

All replies

  • Hi,

    A queue item is a specific item in a queue, such as a case record or
    an activity record. Queue is a collection of such Queue Items in a specific bucket if you like.

    Hope this helps.
     Minal Dahiya
    blog : http://minaldahiya.blogspot.com.au/

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    Wednesday, December 11, 2013 7:37 AM