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Genuine Windows validation failure. RRS feed

  • Question

  • My PC showed the software counterfeiting message mentioned in other topics. We have a volume licence and one other pc out of 250+  has just shown this same message. Any ideas gents ?

    See below -

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-BH6W4-3PDCQ-6XBFJ
    Windows Product Key Hash: u6YopsEU+gWE5Qr3N4rZ62ePHsg=
    Windows Product ID: 55274-640-0054156-23481
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {CC2F5A75-2AA4-4287-BD71-2FCA2BBD5FBD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: tsisa2:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CC2F5A75-2AA4-4287-BD71-2FCA2BBD5FBD}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6XBFJ</PKey><PID>55274-640-0054156-23481</PID><PIDType>1</PIDType><SID>S-1-5-21-796845957-515967899-725345543</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-73PVM-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20080116000000.000000+000</Date></BIOS><HWID>710337F70184C079</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13B90:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13B90:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13B90:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->

     

    N/A

     

    Thursday, June 10, 2010 1:08 PM

Answers

  • Hello danoco,

    Run a keyfinding utility and compare the keys on the computers coming up nongenuine to your company's key.

    If the two bad ones are not your company key, just change them to the company key and you're done.

    If the two bad ones are your company key, you may have a problem!  In such case, talk to your licensing vendor or Microsoft Volume Licensing support to track down the issue.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 10, 2010 1:36 PM

All replies

  • Hello danoco,

    Run a keyfinding utility and compare the keys on the computers coming up nongenuine to your company's key.

    If the two bad ones are not your company key, just change them to the company key and you're done.

    If the two bad ones are your company key, you may have a problem!  In such case, talk to your licensing vendor or Microsoft Volume Licensing support to track down the issue.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 10, 2010 1:36 PM
  • "danoco" wrote in message news:bcd42e33-ae60-4567-b617-07a8d5f589aa...

    My PC showed the software counterfeiting message mentioned in other topics. We have a volume licence and one other pc out of 250+  has just shown this same message. Any ideas gents ?

    See below -

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-BH6W4-3PDCQ-6XBFJ
    Windows Product Key Hash: u6YopsEU+gWE5Qr3N4rZ62ePHsg=
    Windows Product ID: 55274-640-0054156-23481
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {CC2F5A75-2AA4-4287-BD71-2FCA2BBD5FBD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: tsisa2:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CC2F5A75-2AA4-4287-BD71-2FCA2BBD5FBD}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6XBFJ</PKey><PID>55274-640-0054156-23481</PID><PIDType>1</PIDType><SID>S-1-5-21-796845957-515967899-725345543</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-73PVM-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20080116000000.000000+000</Date></BIOS><HWID>710337F70184C079</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13B90:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13B90:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13B90:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->

     

    N/A

     


    The Geoblock, is apparently used when a Volume License owner needs to block the key for some reason - but would find it prohibitive to replace all their legit keys. MS then place the Geoblock, which effectively bars the licenses from areas outside the specific one the License owner uses.
    It may be that the two machines you have a problem with are outside this area - in which case you need to discuss options with MS.
    In either scenario (Dan's or mine), the solution is to talk to your MS account manager, and see what can be done.
     
    HTH
     
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 10, 2010 4:49 PM
    Moderator