Hi, I bought a Windows 7 Pro Dell laptop September 2012. Everything was fine until I recently keep getting these not genuine messages. The only issue i can think of is I asked a computer tech guy a few months ago to change the Windows
version to Korean. Maybe that is the issue? Any help would be appreciated. Thank you.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.k48
ID: {8C01DDAB-A5B6-474C-9A91-4186D9D33F6D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\ko-KR\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ko-KR\sppcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ko-KR\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ko-KR\slcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ko-KR\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ko-KR\slui.exe.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ko-KR\sppcomapi.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ko-KR\sppcommdlg.dll.mui[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ko-KR\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ko-KR\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8C01DDAB-A5B6-474C-9A91-4186D9D33F6D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.k48</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-4208924552-1338406933-828771795</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Latitude E6530</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="7"/><Date>20121213000000.000000+000</Date></BIOS><HWID>D51D3B07018400FE</HWID><UserLCID>0412</UserLCID><SystemLCID>0412</SystemLCID><TimeZone>동부
표준시(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>CBX3
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
소프트웨어 라이선스 서비스 버전: 6.1.7601.17514
이름: Windows(R) 7, Professional edition
설명: Windows Operating System - Windows(R) 7, OEM_SLP channel
정품 인증 ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
응용 프로그램 ID: 55c92734-d682-4d71-983e-d6ec3f16059f
확장 PID: 00371-00178-926-700524-02-1033-7601.0000-2582012
설치 ID: 012912407165762000858822355726325571436046311812193665
프로세서 인증서 URL:
컴퓨터 인증서 URL:
라이선스 URL 사용:
제품 키 인증서 URL:
부분 제품 키: 733WD
라이선스 상태: 사용 허가됨
남은 Windows 라이선스 초기화 횟수: 2
신뢰할 수 있는 시간: 2013-05-29 오후 7:03:58
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000000EF60
Event Time Stamp: 5:29:2013 18:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
HWID Data-->
HWID Hash Current: MgAAAAIAAAABAAEAAgABAAAAAwABAAEA6GE6qb3HdxY6Xf7GDH6enOi+wFWu2mYIlmM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL CBX3
FACP DELL CBX3
HPET DELL CBX3
MCFG DELL CBX3
FPDT DELL CBX3
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
ASF! INTEL HCG
SLIC DELL CBX3
BGRT
