windows 7 product key is not valid find attached the details from genuine windows diagnostics

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  Download and install BIOS Update Version 1.23 dated 08/01/2011 and then restart your computer.

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  Carey Frisch

  Tuesday, August 16, 2011 1:04 PM

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  Moving this thread to the Windows 7 section

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  Darin MS

  • Marked as answer by wesley70 Wednesday, August 17, 2011 6:44 PM

  Tuesday, August 16, 2011 7:38 PM
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  What product key are you saying is not valid?  The one in your report is embedded by the factory and cannot be used to manually activate Windows.  The product key on the label affixed to your computer can be used to manually activate Windows.  To activate manually, click Start and type "slui.exe 3".  You may have to use phone activation.

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  Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

  Tuesday, August 16, 2011 10:32 PM

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  "wesley70" wrote in message news:bd2503c1-f09f-4b88-9dd3-a41494e744c4...

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
  Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
  Windows Product ID: 00426-OEM-8992662-00497
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {F139B35B-2875-4F2D-8144-B6AEEEB3503A}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Ultimate
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.110622-1506
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 103 Blocked VLK
  Microsoft Office Enterprise 2007 - 103 Blocked VLK
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: N/A, hr=0x80070002
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{F139B35B-2875-4F2D-8144-B6AEEEB3503A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-3203501064-2204015266-2574755740</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>TravelMate 5742</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.09</Version><SMBIOSVersion major="2" minor="6"/><Date>20101108000000.000000+000</Date></BIOS><HWID>69E23807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arabian Standard Time(GMT+04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65807</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, Ultimate edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00178-926-600497-02-1033-7601.0000-2282011
  Installation ID: 001056208324477271676764379870668053784422311054784032
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: PMJBM
  License Status: Notification
  Notification Reason: 0xC004F057.
  Remaining Windows rearm count: 4
  Trusted time: 8/16/2011 4:17:20 PM

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: N/A
  HealthStatus: 0x0000000000000000
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Not Registered - 0x80070005
  HealthStatus Bitmask Output:

  
  HWID Data-->
  HWID Hash Current: MgAAAAEAAgABAAEAAQABAAAAAwABAAEAJJS8vxJpoMSaUTJ1MizEluwssnDgBdwjXF0=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  

   

  A couple of points.....

   

  1) You have a non-genuine installation of Office, which you need to address at some point.

   

  2) Your motherboard currently appears to have no valid SLIC table – and it’s this on which the OEM_SLP License in use depends to self-activate. Carey’s suggestion of installing a new BIOS *may* work, so try that. If it fails, you will need to use the Change Product Key link at the bottom of the System page to change the Key to the one on your COA sticker, and then activate by telephone.

   

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, August 17, 2011 7:14 AM

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  Okay,Noel thanks will try and keep you posted.

  Wednesday, August 17, 2011 6:42 PM
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  Thanks Carey,will try and let you know of the results.
  

  Wednesday, August 17, 2011 6:44 PM