Answered by:
Unable to use windows update to download Windows XP SP3

Question
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-4T7VR-2MK7G-FPKJQ
Windows Product Key Hash: ObjAu6cqxPXS7u/0lNE9X7wKriM=
Windows Product ID: 76487-OEM-2262745-13805
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {27398844-A498-49EF-903D-A7EF5BE6F91A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_70AFE6BE-116-8007007f_63BB5E84-298-8007007f_E2AD56EA-85-8007007f_16E0B333-89-8007007f_78155E4D-232-8007007f
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x8007007f
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1B211:Dell Inc|1B211:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System
OEM Activation 2.0 Data-->
N/A
Friday, May 25, 2012 6:57 PM
Answers
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"Justin.N2012" wrote in message news:bd33c6dd-dbf3-4371-b23e-c5950d0d7ed6...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-4T7VR-2MK7G-FPKJQ
Windows Product Key Hash: ObjAu6cqxPXS7u/0lNE9X7wKriM=
Windows Product ID: 76487-OEM-2262745-13805
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.2.0.pro
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1B211:Dell Inc|1B211:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System
OEM Activation 2.0 Data-->
N/A
Please ignore any posts from 'hassan issa' - he appears to have a predeliction for posting irrelevant responses.There is nothing significantly wrong with your report - it seems likely that your problem would be better posted in teh Answers Windows Updates area here....
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, May 25, 2012 8:42 PM
Friday, May 25, 2012 7:36 PMModerator
All replies
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"Justin.N2012" wrote in message news:bd33c6dd-dbf3-4371-b23e-c5950d0d7ed6...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-4T7VR-2MK7G-FPKJQ
Windows Product Key Hash: ObjAu6cqxPXS7u/0lNE9X7wKriM=
Windows Product ID: 76487-OEM-2262745-13805
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.2.0.pro
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1B211:Dell Inc|1B211:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System
OEM Activation 2.0 Data-->
N/A
Please ignore any posts from 'hassan issa' - he appears to have a predeliction for posting irrelevant responses.There is nothing significantly wrong with your report - it seems likely that your problem would be better posted in teh Answers Windows Updates area here....
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, May 25, 2012 8:42 PM
Friday, May 25, 2012 7:36 PMModerator -
<Moderator: hassan issa's post has been deleted>
Darin MS
- Proposed as answer by hassan issaBanned Friday, May 25, 2012 9:07 PM
Friday, May 25, 2012 8:43 PM -
I was having the same problem for a while until i went to control panel then security centre, there you will see an option to check for updates, allow the active x and wga then use express to look for and download all your updates, including the very latest security updates.
hope that helps you
stephen collins
Sunday, May 27, 2012 12:20 AM -
thank you noel, you have helped me understand now, I am aware of the things you said in the reply
Thank you for all your help
Best Wishes
Stephen
stephen collins
Sunday, May 27, 2012 7:46 PM -
(I think you posted to the wrong thread, Stephen! - easily done)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Sunday, May 27, 2012 8:10 PMModerator