Bulk data update on CRM using Data import tool RRS feed

  • Question

  • Hi ,

    We are facing issues after upgrading CRM 4.0 to 2011 with Data import tool ,

    In 4.0 , our client use to update the contact address using bulk import tool , they use to add contact id in first column and rest information in other columns save as CSV and use to re import , the data use to update successfully,

    THe address information is obtained from external sources , users find the contact id from data base and prepares the CSV data to import for updations 

    With CRM 2011 , the import process is not working same , only allowing if the records exported from CRM and marked for reimport then only data is getting updated , this process will not help our client 

    Is there any work around or can we form the template to reuse for reimporting , any input will be helpful 

    Thanks in advance ...


    Thursday, August 7, 2014 4:33 PM