Hi ,
We are facing issues after upgrading CRM 4.0 to 2011 with Data import tool ,
In 4.0 , our client use to update the contact address using bulk import tool , they use to add contact id in first column and rest information in other columns save as CSV and use to re import , the data use to update successfully,
THe address information is obtained from external sources , users find the contact id from data base and prepares the CSV data to import for updations
With CRM 2011 , the import process is not working same , only allowing if the records exported from CRM and marked for reimport then only data is getting updated , this process will not help our client
Is there any work around or can we form the template to reuse for reimporting , any input will be helpful
Thanks in advance ...
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