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Office 2007 Bonus Pack Failure RRS feed

  • Question

  • Diagnostic Report (1.7.0039.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Detailed Status: N/A

    Cached / Grace status: N/A, N/A

    Windows Product Key: *****-*****-7DVHJ-4MWCP-23DR8

    Windows Product Key Hash: VqDbrmFsb4qx3wI5C1Euazs8+Eo=

    Windows Product ID: 76487-OEM-2269844-62415

    Windows Product ID Type: 3

    CSVLK Server: N/A

    CSVLK PID: N/A

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    ID: {06750088-1CBB-4665-8EFA-2D77BF094B27}(3)

    Is Admin: Yes

    Commit / Reboot / BRT: N/A, N/A, N/A

    WGA Version: Registered, 1.7.36.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-171-1

    Resolution Status: N/A

     

    Notifications Data-->

    Cached Result: 0

    File Exists: Yes

    Version: 1.7.17.0

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    OGA Version: Registered, 1.6.21.0

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-171-1

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\WINDOWS\system32\syssetup.dll

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{06750088-1CBB-4665-8EFA-2D77BF094B27}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-23DR8</PKey><PID>76487-OEM-2269844-62415</PID><PIDType>3</PIDType><SID>S-1-5-21-2000478354-152049171-682003330</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122-CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070711000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>66A53FEF01848E7A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>2A1AEF193E9970E</Val><Hash>pWKXV5CLlXIBx8P8ekRtQkEHgnA=</Hash><Pid>81605-903-1902333-65709</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Friday, September 21, 2007 1:28 AM

Answers

  • Please disregard as I do believe the version I have is retail (included with a PC given as gift) unless I am mis-reading other posts that stated the version did not qualify.  Thanks.

    Friday, September 21, 2007 1:54 AM

All replies

  • Please disregard as I do believe the version I have is retail (included with a PC given as gift) unless I am mis-reading other posts that stated the version did not qualify.  Thanks.

    Friday, September 21, 2007 1:54 AM
  • Hi Tony,

     

    Looking @ the diagnostic log you have added it seems you are being identified as Genuine. If you can provide a bit more details about the scenario where you get this failure that could give some insight as to what’s going on.

     

    Thanks

    Sairaj

    Saturday, September 22, 2007 9:39 PM