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Outlook Conferencing Add-in invitation contains poorly formatted hyperlinks RRS feed

  • Question

  • We have deployed OCS 2007 in our environment and every now and then, we see the issue where the body of the invitation created by the Conferencing Add-in does not contain links that can be clicked for joining the meeting. As an example, I get the following invitation:

     

    -+-----+-----+-----+-----+-----+-----+-----+-----+-

     

     

    John Doe has invited you to attend an online meeting using Microsoft® Office Communications Server.

    Join the meeting. <meetTongue Tiedip:john.doe@company.com;gruu;opaque=app:conf:focus:id:b7a6e6ff232a4f9e9948a37030b27d82%3Fconf-key=dB3PHU8Ae67>

    Audio Information

    Computer Audio

    To use computer audio, you need speakers and a microphone, or a headset.

    First-Time Users

    Make sure the Office Live Meeting client is installed before the meeting:

    ·         I am connecting from inside the Corporation network http://r.office.microsoft.com/r/rlidOCS?clid=1033&p1=livemeeting

    ·         I am connecting from outside the Corporation network http://r.office.microsoft.com/r/rlidOCS?clid=1033&p1=livemeeting

    Troubleshooting

    Unable to join the meeting?  Launch the Office Live Meeting client and join the meeting with the following information:

     

    The meeting invitation itself is not a link and cannot be clicked to join the conference. The installation links fir first-time users have been separated between text to display and the actual links but because these links begin with "http://", they show up as clickble links.

     

    I have tried to play with Outlook e-mail formatting but cannot reproduce the issue but some users complain about this frequently.

     

    Any ideas would be appreciated.

     

    Thanks,

    AK

    Thursday, July 10, 2008 7:03 AM

Answers

  •  

    There is a hotfix out there from MS.

     

    http://support.microsoft.com/kb/954230

     

    This will fix you issue.  From what I have seen this appears to happen from BlackBerry Enabled users.  Does any of this apply to your users?

     

    --geoff

    Sunday, July 27, 2008 7:01 PM

All replies

  • We have the exact same problem. Any ideas anyone?

     

    Thursday, July 17, 2008 2:09 PM
  • These links are only supported in Outlook

    Any other client does not support those links

    You must use copy and paste meeting information to start Live Meeting

     

    Friday, July 18, 2008 3:25 PM
  • This problem is encountered in Outlook 2003 clients receiving the invitation. The issue is with certain clients that are sending the invitation. All invitation sent by certain users include malformed links.

     

    Monday, July 21, 2008 8:21 AM

  • Outlook => Tools => Options => Mail format => Message format

    The above option should be set for wither html or rich text. if plain text is selected then you wont get link.




    Regards,
    R. Kinker
    MCSE 2003 (Messaging), MCTS - LCS 2005, MCTS - OCS 2007
    http://www.ocspedia.com
    http://www.itcentrics.com/LCS_Home.htm

    Monday, July 21, 2008 5:23 PM
  •  

    There is a hotfix out there from MS.

     

    http://support.microsoft.com/kb/954230

     

    This will fix you issue.  From what I have seen this appears to happen from BlackBerry Enabled users.  Does any of this apply to your users?

     

    --geoff

    Sunday, July 27, 2008 7:01 PM
  • On a side note, is there a way to create a hyperlink to a Live Meeting (for use in a web page, in Sharepoint for example) that will open up the meeting in the Live Meeting if the user has live meeting installed? I want to create an announcement in Sharepoint 2007 and hyperlink to the meeting from there, is this at all possible?

    _ James _
    Thursday, August 14, 2008 11:49 AM
  • Another idea:

    If the client is running an OS older than Win XP (e.g. W2k SP4) the Meet Now message will be opened in plain text instead because there is a DLL file missing.

     

    Get msftedit.dll and copy it to C:\windows\system32 to solve the problem

     

    Tuesday, October 14, 2008 7:50 AM