Asked by:
Who decides whether an proposed answer answered a question?

Question
-
Hi,
I made some posts to questions in the Expression Blend and Sctechflow forum that in my eyes should answer the questions. I marked them as answer. The questioner doesn't mark it as answer although I provided an answer that in my eyes should have solved the problem.
How do you moderate situations like this?
Could a moderator please be so kind and decide whether my posts answered the questions and if so please mark them as answer?
When the questioner no longer cares for his question I get no points... Here are the posts:
Best regards,
Martin
Monday, July 5, 2010 11:36 AM
All replies
-
It's very simple.
You didn't mark them as an answer. You proposed them as an answer and the posts you were proposing as answers were your own posts.
Most non-MS Moderators do not like people proposing their own posts as answers. There have been lots of threads here asking for the possibility of self-proposal of posts to be removed to avoid this happening.
Some Moderators will therefore ignore any such self-proposals. Other Moderators - including me - will automatically remove such a marking.
2010 Books: SPF 2010; SPS 2010; SPD 2010; InfoPath 2010; Workflow etc.
2007 Books: WSS 3.0; MOSS 2007; SPD 2007; InfoPath 2007; PerformancePoint; SSRS; Workflow
Both lists also include books in French; German; Spanish with even more languages in the 2007 list.Thursday, July 8, 2010 10:58 AM -
Hi Mike,
I didn't knew that. Normally I don't mark my own post as answer (like I don't vote for my own gallery contributions). But I did that in the cases I mentioned because I thought I could point the questioner to them by doing so.
So do I understand you right that my posts will never be marked as answer although they are possible answers?
Thursday, July 8, 2010 3:31 PM -
Martin,
While some consider it a form of self agrandizement to propose one's post to a thread as the 'Answer', it is not totally without valid consideration.
Sometimes, the original poster (OP) fails to mark the answer -perhaps the OP resolved the problem and didn't return to the Forum. On occasion, after waiting a respectful 3-4 days, proposing your response as the Answer could serve to remind the OP to complete the process. Failing that, the Moderators in the forum 'should' review the responses and mark the appropriate response as Answer. In some Forums, Moderators seem to turn a blind eye to the fact that marking a Answer serves to improve the accuracy of users' searching the Forum, whereas in other Forums, Moderators are actively involved in helping to identify and mark correct answers -after giving the OP a respectful period of time to return and mark the answer.
And of course, sometimes folks will propose a response that doesn't really answer the question, or the OP will think that someone else more correctly answered. Perhaps the responding posted didn't fully understand or read the question -it's happened to me.
As a clarification, you get 2 points for posting a response to a question and 10 points if your response is selected as the 'Answer'. Additionally, if other readers mark your response as 'Helpful', you receive 5 points for each 'Helpful' vote. So it is possible to gain many points with a 'Helpful' response that is never marked as 'Answer'. That happens for me quite often.
Arnie
"You cannot do a kindness too soon because you never know how soon it will be too late." -Ralph Waldo EmersonThursday, July 8, 2010 6:26 PM -
>So do I understand you right that my posts will never be marked as answer although they are possible >answers?
No that isn't what I said.
What I wrote was that *I* automatically remove a 'propose as answer' mark if the poster proposed his own post. (As you can see from Arnie's response, Moderators in different forum sets have different standards).
If then later someone else comes along and proposes the same post, I will look at the post and more often than not mark up as an answer. Especially if the person who proposes it is known to me as someone with good knowledge of the subject through his other posts. I.e. I behave exactly as I would if the post had first been proposed as an answer by someone else than the poster.
(and, yes, if that knowledgable person were to propose his own posts as answers, I would remove that propose mark too. As a Moderator you need to be consistent.)
Mike
2010 Books: SPF 2010; SPS 2010; SPD 2010; InfoPath 2010; Workflow etc.
2007 Books: WSS 3.0; MOSS 2007; SPD 2007; InfoPath 2007; PerformancePoint; SSRS; Workflow
Both lists also include books in French; German; Spanish with even more languages in the 2007 list.Friday, July 9, 2010 3:50 AM -
Martin,
Arnie:
 
While some consider it a form of self agrandizement to propose one's post to a thread as the 'Answer', it is not totally without valid consideration.
 
For me the downside of self-proposing far outweighs any possible benefit. Almost always,a self-proposal is an indication of the lack of humility of the poster rather than an indication of quality of the post.
 
IMHO, if a feature is more often misused than used appropriately, it should not be part of the forum interface.
David Wilkinson | Visual C++ MVPFriday, July 9, 2010 10:08 AM -
Dear Mike, Arni and Dave,
thank you very much for your information. That was very informative to me. And it was somewhat surprising.
I never thought about that it could make a bad impression if I suggest a post of mine itself as answer. And it wasn't my intent to make a bad impression.
With my posts, I was trying to help. And with marking some of my posts as answers I was ONLY trying to remind the questioner to take a look at his thread. You are right I did that with the imagination that it COULD be an answer. But I did NOT wanted to make the decision IF it is an answer by myself. I apologize for that if it seems that I overestimated myself by marking some of my posts as answer. I didn't want to seem arrogant.
With your considerations in mind I feel embarrassed now that I marked some of my own posts as answer.
However .. the arrow is fired and it won't come back.
Best regards,
Martin
Friday, July 9, 2010 2:04 PM -
Dear Mike, Arni and Dave,
Don't feel bad. If everybody was like you and used the feature responsibly, it would be no problem. But they don't, so IMHO we would be better off without it.
thank you very much for your information. That was very informative to me. And it was somewhat surprising.
I never thought about that it could make a bad impression if I suggest a post of mine itself as answer. And it wasn't my intent to make a bad impression.
David Wilkinson | Visual C++ MVPFriday, July 9, 2010 2:33 PM -
Martin,
To be clear, many of us do not consider that you have made a 'bad impression' by self-proposing. It is just that most often 'self-marking' and 'self-proposing do not add value to the forums. Most of us prefer a 'validation' of a proposed answer by having it proposed by a third party. Volunteer Moderators just do not have time to personally validate the correctness of each and every answer -so we rely upon other Forum visitors to suggest Answers, and we rely upon the OP to give credit when the question is answered to his/her satisfaction.
So, we encourage you to keep participating, watch the threads where you post, learn from the process. Did your suggestion rise to the top and get selected, or could you have worded it differently, perhaps offered just a bit more, or even help the OP to clarify and re-state the question? It is all a learning process.
The success of the Forums is because of interested, aware, and dedicated folks like you!
"You cannot do a kindness too soon because you never know how soon it will be too late." -Ralph Waldo EmersonFriday, July 9, 2010 2:46 PM -
For my part I agree with everything that Arnie wrote above.
Mike
(Once I've asked people not to propose their own posts but to propose other people's posts and wait for someone else to propose their posts, the same people very often turn out to be the very best proposers of other people's posts and thus help me a lot. There are rarely hard feelings on either side. Once they understand why I'm doing this - and Arnie's first para fourth sentence (Volunteer ...) says it very clearly - most people understand and help out.)
2010 Books: SPF 2010; SPS 2010; SPD 2010; InfoPath 2010; Workflow etc.
2007 Books: WSS 3.0; MOSS 2007; SPD 2007; InfoPath 2007; PerformancePoint; SSRS; Workflow
Both lists also include books in French; German; Spanish with even more languages in the 2007 list.Friday, July 9, 2010 5:43 PM -
Hello Dave, Mike and Arnie,
thank you once again for your replies. I can see much more clearly now.
And of course I will keep on participating the community.
Best regards,
Martin
Friday, July 16, 2010 11:40 AM -
I think they should stop the posibility to mark own replies as answer.
Would solve a lot of problems about forums by those who are no moderator.
It is the reason why I don't want to be a moderator, I don't want to be mixed up by the communitiy by those moderators who do that.
I find the proposal of answers a good instrument, if I see that I would have given the same reply, I propose it as answer.
I see many persons including moderators give endless times the same answers with just written some words in another way.
They can simply propose an reply as answer and mark the helpful points.
Success
CorWednesday, July 21, 2010 7:40 AM -
@Mike Walsh, could you not agree with your fellow moderators, to some common standards? It's not really fair for:
- people to get used to one style of moderation, and then for completely different standards to be applied in a different forum
- people to be hoodwinked by the forum's user-interface into thinking it's acceptable (or even desirable) to mark one's own post "as answer", only for the moderator to think them arrogant and punish them for it. (Remove the possibility to mark own post "as answer", from your own forum, if you will; for me it's not a way to promote myself, but rather, a way to helpfully flag up a possible answer to my fellow contributors. If there's any question in my mind as to whether or not I've answered >90% of the original question, I don't mark my own posts "as answer" anyway. If other people wish to remove my marking "As Answer" because it's not the answer to the actual question, that's up to them; but I don't expect to be marked down because of a moderator's whims or their personal tastes regarding social culture and forum protocol - that's just arbitrary in my opinion.)
I'm finding (in common with many other diligent contributors) that many posts are just not being given the credit they deserve, in 75%-80% of cases people generally don't bother to vote for other people's answers and helpful points.
There are some really irritating, obnoxious people on here who seem to be getting lots of points and medals for doing very little (providing trivial, incomplete and even incorrect "answers", and never giving anyone else any credit at all), and some really good participants who give excellent contributions and give credit where due, who are being given almost no points. I've seen top-class, famous, world-respected MVP's on here with one or two medals only, who contribute far more to the community than many of the people I'm seeing with three or four medals to their name on the MSDN Forums.
SOLUTIONS:
- Forum designers: Modulate a member's points according to the credit they give to others (don't make it proportional since that would be open to abuse; just mark down by 50% the points of any members who rarely if ever credit other members). Publish the fact that only those who give credit where due will get full points for their own contributions. Once this system is up and running, root out abuse of this new system by looking for contributors who consistently credit posts that other reputable contributors do not find helpful.
- Forum designers: Give less points for an "answer" that is itself a reply to another "answer". Too many people are getting extra points for riding in the slips-stream of the real "answer", by providing only a trivial amendment to that answer so as to persuade the moderators to credit them too.
- Moderators: Take a more active role in moderation, in linking similar questions together, and in marking real "Answers" so as to encourage genuine contributions.
- Forum designers: Give moderators a little more discretion to give extra points to those contributing especially helpful answers to especially difficult questions.
I've read on the forum guidance that those consistently contributing low-quality material will be penalised, but I've not seen any evidence of this yet. How is this done?
I've also seen forum contributors who consistently "Quote" the entire previous contributor's posting, even when only a tiny portion of it is relevant to their "Reply". Can we not do something to discourage this too?
Matthew Slyman M.A. (Camb.)Wednesday, June 22, 2011 10:50 AM -
I agree. Marking your own comment as an answer should not be allowed. Everyone that posts an answer to a questions thinks it's the right one, otherwise why would they have posted it( althought I've done it once). For most people that don't mark their comments as "Propose As Answer" does that mean they're know it's not the right solution they were just bored and wanted to type something? I've been wrong many times, but I didn't think so when I was typing my answer. Just makes sense to me that way.
Wednesday, July 13, 2011 10:05 PM