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Windows Not Genuine

Question
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"This copy of Windows is not genuine" issue.
After one of my hard drives died, it was replaced by Dell and installed. After that I received the message about my copy of Windows not being genuine.
So I put in the serial number for Vista and then ran the process for the details to what is on my PC, etc... here is the info that was given once I ran the process:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-W4Y93-7JPFQ-CWV4F
Windows Product Key Hash: 9lUTbw0jF7JR/QeaAT2Q9Ww68qk=
Windows Product ID: 89576-OEM-7205095-08885
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010100.2.0.006
ID: {37566F05-C5EE-4D5C-B579-22AC15CEB70E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: vox-isa:8080
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{37566F05-C5EE-4D5C-B579-22AC15CEB70E}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CWV4F</PKey><PID>89576-OEM-7205095-08885</PID><PIDType>8</PIDType><SID>S-1-5-21-650825939-3490351396-1151722774</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 330 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="5"/><Date>20080219000000.000000+000</Date></BIOS><HWID>AE303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B9K </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>99495B9CE5E95B0</Val><Hash>/Ayz3a5AmiHTej4oUn7HRrOZiq8=</Hash><Pid>89451-OEM-6672833-09806</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, Business edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: f758e09b-7c7c-492c-b78c-aba5bd4e3f5b
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89576-00144-050-908885-02-1033-6002.0000-2802010
Installation ID: 022171586940796302068546554491317775157613066026873110
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: CWV4F
License Status: LicensedWindows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: NgAAAAEAAQABAAIAAgACAAAAAwABAAEAeqg48wK/Fg+0eUjTCgt2iPL0eKypeUZS+IesVkbKOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL B9K
FACP DELL B9K
HPET DELL B9K
BOOT DELL B9K
MCFG DELL B9K
SSDT DELL st_ex
ASF! DELL B9K
SLIC DELL B9K
SSDT DELL st_ex
SSDT DELL st_ex
SSDT DELL st_ex
Any ideas for a resolution ?Thanks!
Friday, October 8, 2010 7:14 PM
Answers
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Hello, Karen
Try running the command a different way, go to Start, click All Programs, Accessories, then click Run. The Run window should come up, copy the following bolded text and paste it in the Open box, then press OK: slui.exe 4
If you get a message saying that Windows cannot find slui.exe, you can try performing a system scan to see if that repairs the slui.exe file. Go to Start, All Programs, Accessories, right click Command Prompt and choose Run as Administrator.
In the Command Prompt, type the following command and press enter: sfc /scannowAfter the command is run, try the first step once more.
David
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Marked as answer by Darin Smith MS Wednesday, October 13, 2010 8:39 PM
Wednesday, October 13, 2010 12:21 AMModerator
All replies
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You can reset your Windows Vista activation by performing the following:
1. Click on the Start button and in the Start Search box type in: slui.exe 4
2. Press the Enter key on your keyboard.
3. Select your Country.
4. Follow the instructions for phone activation.
5. Once completed, restart your computer.
Carey Frisch- Proposed as answer by David. FModerator Monday, October 11, 2010 8:20 PM
Saturday, October 9, 2010 12:22 AMModerator -
Hi Carey,
Thank you for that information, however when I perform the search for slui.exe 4, the file can not be found. I checked system files, hidden files, etc..
Any other suggestions?
Thank you again for your help.
Karen
Sunshine and Blue SkiesTuesday, October 12, 2010 1:39 PM -
"Sunshine and Blue Skies" wrote in message news:37984a96-61c2-4fcd-af8c-f3535596e29c...
Hi Carey,
Thank you for that information, however when I perform the search for slui.exe 4, the file can not be found. I checked system files, hidden files, etc..
Any other suggestions?
Thank you again for your help.
Karen
Sunshine and Blue Skies
do not wait for a search result - simply type it into the search box, and hit the enter key - make sure that you leave the space in!
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, October 12, 2010 2:10 PMModerator -
Hi Noel,
Did just as you suggested and nothing found. Any other suggestions?
Thanks for your help.
Karen
Sunshine and Blue SkiesTuesday, October 12, 2010 2:27 PM -
Hello, Karen
Try running the command a different way, go to Start, click All Programs, Accessories, then click Run. The Run window should come up, copy the following bolded text and paste it in the Open box, then press OK: slui.exe 4
If you get a message saying that Windows cannot find slui.exe, you can try performing a system scan to see if that repairs the slui.exe file. Go to Start, All Programs, Accessories, right click Command Prompt and choose Run as Administrator.
In the Command Prompt, type the following command and press enter: sfc /scannowAfter the command is run, try the first step once more.
David
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Marked as answer by Darin Smith MS Wednesday, October 13, 2010 8:39 PM
Wednesday, October 13, 2010 12:21 AMModerator