locked
My machine was stolen, and now it is showing up on my one care circle with recent activity. RRS feed

  • Question

  • My machine was stolen, and now it is showing up on my one care circle with recent activity. Can Microsoft locate the stolen machine?
    • Moved by Whosane002 Friday, October 2, 2009 2:37 AM (From:MSDN, TechNet, and Expression Profile Feedback)
    Thursday, October 1, 2009 1:31 AM

Answers

  •  

    I'm sorry to read about the theft and hope that you are successful in getting the PC returned to you and the thief apprehended.

    The local law enforcement agency with an active case can contact Microsoft and request this information officially. Law enforcement has a special number to call (I do not know this number) and they will need to take care of the legal paperwork to make the request. They will need to know your subscription information, PC name, and other information related to the account and that PC. That still does not guarantee that they can provide anything useful to help locate the PC, unfortunately.

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Friday, October 2, 2009 11:34 AM
    Moderator