onecare won't accept the update...... RRS feed

  • Question

  • I too am having the same problem: "OneCare couldn't install a required update on this PC.  When I go to the help center and try everything it tells me to, nothing works?  What do I need to do to resolve this and get my computer protected again? "

    Saturday, July 12, 2008 4:11 PM



    The best way to resolve this issue is by Uninstalling and Reinstalling onecare.


    onecare cleanup tool


    Save this file to your computer first before executing.

    If you are using a Vista operating system, go to the location of the file.

    Right click on the file and choose run as administrator.


    After completing the cleanup process.


    Install onecare from http://onecare.live.com

    Use the 90 days free trial installer.

    After successfully installing onecare.

    Subscribe again with your Live ID

    Saturday, July 12, 2008 4:40 PM