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Name Trannslation: Could not find the name or insufficient right to see name. (Exception from HRESULT : 0x80072116 ) RRS feed

  • Question

  • Hi All,

    I am trying to Create new organization in CRM2011 and getting this error also while importing the organization.

    Error: Microsoft CRM Organization

    Name Trannslation: Could not find the name or insufficient right to see name. (Exception from HRESULT : 0x80072116 )

    I am installing CRM with Default Domain Administrator with full permissions in SQL Server and also in AD>

     

    Regards,


    Khaja Mohiddin|||||http://www.dynamicsexchange.com/
    Tuesday, January 10, 2012 10:52 AM

Answers

  • I expect the issue is not permissions, but that there is a problem reading a name (user name, group name or computer name) from AD. Does the Deployment Manager log file (%appdata%\Microsoft\MSCRM\logs\Crm50dmsnapin...log ) give any more information about which name it is trying to read from AD ?

    A search on the error code shows some possible issues with unusual characters (e.g. http://support.microsoft.com/kb/317982 , though this was quite old). Also, I'd check that you are using a domain account, rather than a local one. Finally, if you have multiple domains, then there may be an issue with the AD trusts


    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk
    • Marked as answer by Khaja Mohiddin Wednesday, January 11, 2012 10:27 AM
    Tuesday, January 10, 2012 1:35 PM
    Moderator

All replies

  • I expect the issue is not permissions, but that there is a problem reading a name (user name, group name or computer name) from AD. Does the Deployment Manager log file (%appdata%\Microsoft\MSCRM\logs\Crm50dmsnapin...log ) give any more information about which name it is trying to read from AD ?

    A search on the error code shows some possible issues with unusual characters (e.g. http://support.microsoft.com/kb/317982 , though this was quite old). Also, I'd check that you are using a domain account, rather than a local one. Finally, if you have multiple domains, then there may be an issue with the AD trusts


    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk
    • Marked as answer by Khaja Mohiddin Wednesday, January 11, 2012 10:27 AM
    Tuesday, January 10, 2012 1:35 PM
    Moderator
  • Thanks david.. there was an issue with AD trusts...

     

    Regards,


    Khaja Mohiddin|||||http://www.dynamicsexchange.com/
    Wednesday, January 11, 2012 10:28 AM
  • Hello, Khaja, 

    How u solve this issue?

    Monday, September 7, 2015 1:23 PM
  • I came across the same error but in a different context (related to the ActiveDs.NameTranslateClass.Set method).  The solution was to check the account had sufficient rights/permissions and that the LDAP path was valid i.e. contains a name that exists.

    You can find out more detail on my blog post: Name translation: Could not find the name or insufficient right to see name

    Friday, May 13, 2016 11:35 AM