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Create Email Activity using Email address in CRM 2015 through plugin RRS feed

  • Question

  • Hello Experts,

    I have two questions, need your expert advice.

    1. Can we email activity through plugin having only email address ?
    2. we are upgrading from crm 4.0 to crm 2015, in old code they have got email id from either of two entities. using the email id they have created activity party and they are sending mail.
      Now in CRM 2015, i am not able to create email activity using only email id.
      One of the entity is Contact and Contact entity has two email address field, both has value. In crm 4.0 code they are getting email id either from emailaddress1 or emailaddress2 based on filter condition.
      In crm 2015 , as i got to know, we have to only use logical name and record id to create activity party.
      In our case we are not sure how to create email activity so that email is sent to either emailaddress1 or emailaddress2 based on filter condition.

    Need your advice on this issue. 

    Thanks in advance :)


    Thanks and Regards. MadhuSudhan M

    Friday, July 10, 2015 7:40 AM

Answers

  • Try using the field in the activityparty object named addressused

    You should be able to use this field to specify an alternative address to use for the recipient of the email if the recipient is a contact/account, or to just send to a specified email address without attaching to a contact/account at all

    • Marked as answer by Madhu-CRM Monday, July 13, 2015 10:00 AM
    Monday, July 13, 2015 4:17 AM