Windows 7? Have a look at your installed updates and see if KB3004394 is among them. This update has caused problems and was removed with update KB3024777. See:
https://support.microsoft.com/kb/3024777/en-us
Try applying KB3024777 or rolling your system back to before the 12/10/2014 issue date of the problematic KB3004394 update.
Let us know if this fixes the problem.
Bill Becker
Also see AshleyST's response in https://social.microsoft.com/Forums/en-US/13f329f4-c5f1-4ba1-89bb-f23905e50f77/kb3004394?forum=money