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Not Genuine but it is RRS feed

  • Question

  • I'm having the same problem with error 0XC004F012

    I have performed the following check as suggested.\

    At the prompt, type the following command
    REG  QUERY  “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform”
    My results as as follows:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.


    C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
    \SoftwareProtectionPlatform"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
    onPlatform
        VLActivationInterval    REG_DWORD    0x78
        VLRenewalInterval    REG_DWORD    0x2760
        UserOperations    REG_DWORD    0x0
        InactivityShutdownDelay    REG_DWORD    0x12c
        KeepRunningThresholdMins    REG_DWORD    0xf
        SkipRearm    REG_DWORD    0x0
        ServiceSessionId    REG_BINARY    C8E96D1ABF0A3D42A1C9C3D639F17B78

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
    onPlatform\Activation
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
    onPlatform\GenuineApps
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
    onPlatform\Plugins
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
    onPlatform\ReferralData
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
    onPlatform\Setup

    C:\Windows\system32>

     

    Any help would be greatly appreciated.

    cheers.....!

    Friday, January 20, 2012 2:05 AM

Answers

  • "DustyTopDog" wrote in message news:bdc20d05-22bb-40b8-995c-3592e2e14f40...

    I'm having the same problem with error 0XC004F012

    I have performed the following check as suggested.\

    At the prompt, type the following command
    REG  QUERY  “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform”
    My results as as follows:

     

     

    Any help would be greatly appreciated.

    cheers.....!

     
    The correct command (as I discovered) is the one below (the /s at the end recurses the command so we can see the subkeys as well)
    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform" /s
     
    Having said that, it appears that this is not the source of your error, so we’ll have to look elsewhere
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
    Please also upload the CBS.log file created by the SFC command to your public SkyDrive, and post the link to it in your response.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, January 20, 2012 12:41 PM
    Moderator

All replies

  • Post your diagnostic here please. no one is going to look back and forth to the answers forum.

     

    Thread on answers forum is here:

     

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-7-professional-acion-pack-has-become/cb38bba1-9239-4087-920f-faf4ac3c5662


    Friday, January 20, 2012 2:45 AM
    Answerer
  • "DustyTopDog" wrote in message news:bdc20d05-22bb-40b8-995c-3592e2e14f40...

    I'm having the same problem with error 0XC004F012

    I have performed the following check as suggested.\

    At the prompt, type the following command
    REG  QUERY  “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform”
    My results as as follows:

     

     

    Any help would be greatly appreciated.

    cheers.....!

     
    The correct command (as I discovered) is the one below (the /s at the end recurses the command so we can see the subkeys as well)
    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform" /s
     
    Having said that, it appears that this is not the source of your error, so we’ll have to look elsewhere
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
    Please also upload the CBS.log file created by the SFC command to your public SkyDrive, and post the link to it in your response.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, January 20, 2012 12:41 PM
    Moderator