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    I bought this laptop from a lady that was moving and now i have no password from her to change or add stuff

    nannydeb6

    Friday, April 21, 2017 9:19 PM

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    Your options are probably to get a third party password reset tool or reinstall the operating system. For help with the latter I'd ask over here.

    https://answers.microsoft.com/en-us/windows

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Friday, April 21, 2017 10:28 PM

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    Hi NannyDeb,

    Please reach out to the OEM of the laptop or previous owner for the restore disks.

    Sincerely,

    IoTGirl

    Friday, April 21, 2017 10:26 PM
  • Question
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    Your options are probably to get a third party password reset tool or reinstall the operating system. For help with the latter I'd ask over here.

    https://answers.microsoft.com/en-us/windows

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Friday, April 21, 2017 10:28 PM