The above suggestion did not work. So I went into Control Panel and completely removed OneCare. Went to to the internet and re installed OneCare. I got the exact set of errors. I have created a word document and using Snagit, have captured the screen pages that it gave me. it is as follows:
---------------------------------------------------------------------------------------------
OneCare sign-in errors:
1. When I try to use OneCare I get this:
2. So I click on Renew. Then I get this:
3. I click on Next and get this:
4. So I click on next and get this:
5. Highlighted English, and then clicked next:
Now, I have two choices, neither are what I want. I click on activate a token and get this:
Which is clearly not what I want. I want to tell the system that I am a subscriber and I have a name and password, so I go back and click on the ‘Subscribe now” thinking that that is what I want. I get this:
Clearly not what I want.
Someplace I took the wrong branch. I am a subscriber (Matt.cabot@allincal.com) and have a password. So How do I get in?
To review, what I was trying to do was install XP SP3 onto this computer (PCabot2) . Pcabot2 was set up as the main computer, and Pcabot1 was the 2nd computer. I was able to install SP3 onto Pcabot1 but when I tried to install SP3 onto Pcabot2, I got an Access Denied error. I checked my firewall and found out I can not change that (for some reason). I then went to your help and it said to uninstall and re-install Onecare, so I did that and now I am in the pickle described above.
--------------------------------------------------------------
Unfortunately, the screen shots did not copy. and there is no way to attach a file. If you will give me an email address, I will go to my other computer (Pcabot2) and email you the Word file.
