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    Hello,

    I am certain that someone is able to view my hotmail messages once I have signed out.  I typically sign out and ensure that neither box is ticked in terms of saving my login info on the computer.  When I later sign back in, the 'save' box is typically checked.  In addition, once logged into hotmail, the page loads once and then I can see another download quickly taking place when viewing the http://address.  Finally, I seem to be unable to disconnect windows live and hotmail.  (In other words I do not want to use the additional services assoc. with the msn page, I only want to use hotmail.)  The final item to note is that i also seem to have a second 'frame' around the entire page.

    Please advise, many thanks,
    Wednesday, December 3, 2008 9:44 PM

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    You're off topic for this forum, which is dedicated to Windows Live OneCare.

     

    To be sure that your ID/Password are never saved, delete the cookies and temporary Internet Files from within your web browser's options and close all browser windows.

     

    Support for Windows Live Hotmail and other Windows Live programs and services:

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com

    Support for MSN or paid Hotmail Plus - http://support.msn.com

     

     

    Thursday, December 4, 2008 4:52 PM
    Moderator