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My Firewall Has Turned Off... RRS feed

  • Question

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    Recently my firewall has turned off, I go into the control panel to turn it back on but it will not let me. Am I still protected from everything with Onecare?

     

    Another thing is Onecare doesn't always turn on when I start up and has been making my computer really really slow and unbearable at times. I have high speed and have never had problems with it before I got Onecare Any Ideas?

    Tuesday, January 29, 2008 7:32 AM

Answers

  • The Windows Firewall, as seen in Control Panel is turned off by OneCare as OneCare has its own firewall that is controlled and configured from within OneCare - Change Settings in the main OneCare window.

     

    If your PC is running slow with OneCare, this post may help - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2707364&SiteID=2

     

    On the other hand, it may be that there is a conflicting security program running. You should not have any other real time scan/protection software installed and running as multiple programs of this type will impact performance and cause system instability.

     

    Startup problems can be due to low resources, meaning that other programs are using up processor and memory at startup, causing OneCare to fail to start in the allotted time frame. If you are always able to start OneCare manually from the Start Menu, this is your problem, and it should be addressed with the next update - unless your problem is caused by a conflicting security program active on the PC.

     

    You can contact support to have this investigated if you need help.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    -steve
    Tuesday, January 29, 2008 12:59 PM
    Moderator

All replies

  • The Windows Firewall, as seen in Control Panel is turned off by OneCare as OneCare has its own firewall that is controlled and configured from within OneCare - Change Settings in the main OneCare window.

     

    If your PC is running slow with OneCare, this post may help - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2707364&SiteID=2

     

    On the other hand, it may be that there is a conflicting security program running. You should not have any other real time scan/protection software installed and running as multiple programs of this type will impact performance and cause system instability.

     

    Startup problems can be due to low resources, meaning that other programs are using up processor and memory at startup, causing OneCare to fail to start in the allotted time frame. If you are always able to start OneCare manually from the Start Menu, this is your problem, and it should be addressed with the next update - unless your problem is caused by a conflicting security program active on the PC.

     

    You can contact support to have this investigated if you need help.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    -steve
    Tuesday, January 29, 2008 12:59 PM
    Moderator
  • Is there a fix for this?

     

    Saturday, April 26, 2008 1:55 PM
  • The "fix" is outlined in my post above. It would be specific to your PC and the resources available when OneCare starts. If you streamline the startup to remove programs that really don't need to be loading, you may resolve the issue. It can also be resolved by adding more memory in some cases. In other cases, the problem goes away on its own, often after a OneCare update, causing OneCare to change the startup order, but there isn't any way for you to control the order yourself.

    -steve

     

    Monday, April 28, 2008 2:06 PM
    Moderator