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Renewal

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I renewed already and now I'm told I have to renew again after only 2 months! Also where is the customer service 800 number? I can't log into my HotMail account {which I didn't want and will never use} either. This is the best Microsoft can do??

Wednesday, March 26, 2008 8:31 PM

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If your subscription to OneCare shows expired in OneCare

Check your PC date and time.
Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About...

If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve
Thursday, March 27, 2008 12:21 AM

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