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Failed Microsoft 2007 Validation due to invalid product key (purchased key) RRS feed

  • Question

  • How do I validate my product key when it is coming up invalid?  I purchased Office 2007 from Microsoft - The Ultimate Steal in January 2008, through Digital River.com.  Why would they sell me an invalid product key?

     

    Please help me as I am a college student attending school online and really need this product.

     

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {74D1AC28-50D0-400C-B563-42B05172B321}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{74D1AC28-50D0-400C-B563-42B05172B321}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-725345543-162531612-2147124373</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX240               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20020719000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>C3AB378F0184C05E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17784</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>5F942BE88706F78</Val><Hash>WEGXbcCHDadjqYfSSIyaWyRE4aQ=</Hash><Pid>81608-956-6973424-65346</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Saturday, June 7, 2008 4:08 AM

Answers

  • While your installed copy of Microsoft Office Ultimate 2007 is 100% genuine, you also have a non-genuine copy of Microsoft Office XP Professional with FrontPage installed.  You need to uninstall this non-genuine copy of Office XP, restart your computer and then visit http://www.microsoft.com/genuine/ and click on Validate Office.

     

    Office Status: 114 Blocked VLK 2


    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2


    Microsoft Office Ultimate 2007 - 100 Genuine

     

    Saturday, June 7, 2008 10:44 PM
  • catladee,

     

    This post will be moved over to the Office Genuine Advantage Website.

    http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=1005&SiteID=25

     

    Thank you for visiting the Windows Genuine Advantage forums.

     

    Lori MS

    Monday, June 9, 2008 8:46 PM

All replies

  • While your installed copy of Microsoft Office Ultimate 2007 is 100% genuine, you also have a non-genuine copy of Microsoft Office XP Professional with FrontPage installed.  You need to uninstall this non-genuine copy of Office XP, restart your computer and then visit http://www.microsoft.com/genuine/ and click on Validate Office.

     

    Office Status: 114 Blocked VLK 2


    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2


    Microsoft Office Ultimate 2007 - 100 Genuine

     

    Saturday, June 7, 2008 10:44 PM
  • Thank you sooo much, Carey!  Though I cringed all the way through it, uninstalling the Office XP Pro w/FrontPage was the answer....

     

    Thank you for your time and service to us unknowing folk out here in Microsoft land!

     

    Catladee 

     

    Sunday, June 8, 2008 4:07 AM
  • catladee,

     

    This post will be moved over to the Office Genuine Advantage Website.

    http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=1005&SiteID=25

     

    Thank you for visiting the Windows Genuine Advantage forums.

     

    Lori MS

    Monday, June 9, 2008 8:46 PM